Critical Care Transfer Coordinator (RN) - Full Time - Evenings - Mobile Health

Atlantic Health System•Florham Park, NJ

About The Position

Responsible for coordinating emergency and critical care services for rotor, fixed wing, and surface transport. Provides continuity of care through intake of patient information relevant to the transport experience, coordination of transport resources based on nursing assessment of patient needs, and arrangement for timely and appropriate disposition of the patient at a receiving facility. The Critical Care Transfer Coordinator (RN) plays a critical role in coordinating patient movement between healthcare facilities in a fast-paced, 24/7 call center environment. This position serves as the central communication hub for interfacility transfers, ensuring seamless care transitions and patient safety.

Responsibilities

Proficient in EHR (Electronic Health Record) data entry, telephone, and office systems, as required to support operations, while ensuring accurate, timely data entry and the protection of Protected Health Information (PHI).
Correctly and competently collect and interpret clinical data from various sources (physicians, nurses, chart) for use in development of transfer plan, including transfer eligibility, level of care, resource prioritization & utilization, timely acceptance, and appropriate priority and mode of transport.
Use critical thinking skills to make recommendations that promotes the best potential patient outcome based on clinical information, patient/physician preferences, and the capability of both transferring and receiving facilities.
Clinical resource to customers, departments, and clinicians involved in patient transfers.
Communicate clinical, and non-clinical, information to relevant parties including nurses, physicians, specialists, and others.
Participate in quality assurance and improvement initiatives as assigned.
Accurately complete and transmit all required documentation per policies/procedures.
Communicate transport information to relevant parties to facilitate synchronization and timely provision of services.
Work tirelessly to achieve positive, timely, and safe patient transfers by practicing with a positive, pro-active, can-do, problem-solving, and collaborative attitude with all customers.
Seeks ways to improve services, streamline processes, and accommodate customers’ requests in a timely manner while maintaining a calm demeanor through all phases of process.

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance