Critical Care Paramedic Supervisor - Medical Transport - Full Time Nights

Northeast Georgia Medical Center•Gainesville, GA

15h

About The Position

The Medical Transport Critical Care Paramedic/shift supervisor ensures that emergency, non-emergency patient transportation and associated communication is performed professionally and efficiently. The scope of services provided by direct reports includes treatment and transportation of patients requiring critical care patient needs, ambulance services, mental health transportation, wheelchair van transportation, and emergency medical communications. The supervisor monitors daily transportation status in regard to asset accountability to ensure that clinical needs nor patient length of stay are compromised. In addition to these primary responsibilities the supervisor must continuously assess staff morale and implement or recommend measures that promote teamwork and "can do" spirit.

Requirements

Georgia Licensed Paramedic.
High School Diploma or GED
5 years of experience as a paramedic on an ALS ambulance.
CCP-C or FP-C certifications required within one year of hire.
American Heart Association for ACLS, PALS and BLS instructor within one year of hire.
Provider in NRP, AMLS, PHTLS, and Pediatric Fundamental Critical Support Course within one year of hire.
All of these certifications must be current and maintained.

Nice To Haves

Demonstrated knowledge of patient transportation logistics for a multi-campus system
Clear understanding of the Medicare definition of medical necessity as it relates to ambulance service
Actively engages in conflict resolution
Keen understanding of the importance of positively motivating and encouraging staff
Ability to assess and mitigate risk when making command decisions
Recognizes the importance of effective communication
Ability to provide initial troubleshooting of computer and communication related equipment
Ability to staff any line-level position within Medical Transport in order to avert staffing crisis

Responsibilities

Receives and schedules all requests for all levels of patient transportation.
Insures that patients receive timely, safe, and efficient transportation.
Produces reports that summarize the daily activity of incoming and outgoing patient transportation.
Effectively facilitates the onboarding of new staff.
Manages the staffing schedule to allocate resources to the most appropriate location.
Prepares staff and responds to emergent situations such as "Ambulance Diversion " and "Code Triage."
Facilitates early administrative notification of variances as defined by department policy.
Monitors the compliance of staff with departmental policies, procedures, and directives.
Insures that variances are accurately reported.
Provides initial investigation of variances.
Continually assesses employee relations - rewarding and recognizing those that exemplify the expectations of the department as well as intervening early when expectations are not being met.
Responds immediately to internal and external customer concerns.
Oversees the pre-hospital direction of inbound ambulances insuring that destination decisions between Braselton and Gainesville are consistent with campus capability and capacity.