Crisis Team Caseworker

State of Maine • South Portland, ME

1d • $26 - $35

About The Position

As a Human Services Caseworker for the Office of Aging and Disability Services, you will: • Perform professional social work for eligible adults with developmental disabilities, including case management. • Coordinate the provision of services including housing, employment, direct supports, and the promotion of community inclusion. • Participate in care planning which includes plan writing and extensive documentation. Provide case management activities for adults under guardianship/conservatorship including medical, psychiatric, and placement. Your workload will include: • Advocating for and coordinating provision of services including reviewing, analyzing, and documenting person-centered plans, care plans and behavior plans. • Visiting clients regularly for ongoing assessment of needs and safety including assessing living arrangements and support systems. • Maintaining accurate case records of assessments, activities, and plans; writing summaries, reports, letters, and memos. • Discussing and documenting progress with the individual and the treatment team. • Evaluating impact of services and exercising discretion in decision making in order to determine the continued need for, modification or in some cases, termination of services. • Monitoring community-based Medicaid Waiver programs and documenting progress and outcomes. • Participating in crisis resolution using crisis intervention techniques and skills. • Collaborating with Adult Protective Services and Crisis Prevention/Intervention Services when necessary to stabilize and secure emergency needs. • Comply with the requirements of State Policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes. • Independently compose, review, edit, and/or approve correspondence. • Coordinate accounting and general operating activities; and assemble financial statements, evaluate work operations, and procure supplies. • Review, evaluate, and provide recommendations on program policies, procedures, rules, and regulations • Educate the public regarding the implementation of systems operations and assist with the associated workflow. • Docket and summarize customer complaints, initiate investigations, and present information to superiors. • Develop and recommend new work methods and administrative policies/procedures to improve existing work practices. • Apply to non-routine individual cases an explanation and interpretation of applicable rules, regulations, and policies. • Liaise between supervisor and internal and external sources on key matters. Interpret and implement the policies and decisions of superiors. • Represent supervisor/program at public meetings, including explaining organizational, program, and/or project goals. • Monitor, track and move DS clients onto necessary waivers who are in emergency transitional housing. • Other special projects as assigned by the Crisis Program Administrator

Requirements

• To qualify, you must have a bachelor’s degree from an accredited educational institution in Social Work/Social Welfare; OR a bachelor’s degree in a related social service/social welfare/social work area which includes at least 12 courses in behavioral science, social science, or social work; AND must have or be eligible for conditional or full licensure as a Licensed Social Worker (LSW) as determined by the Maine State Board of Social Worker Licensure.
• Please submit a copy of your transcripts with your application materials. Applications without transcripts will be deemed incomplete and may not be processed.
• Applicants must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Worker Licensure.
• An LSW requires an earned BA/BS in social work/social welfare.
• An LSW-Conditional requires an earned BA/BS in a field related to social work/social welfare.
• Possession of a valid Class C Maine Motor Vehicle Operator's License.

Nice To Haves

• The background of well-qualified candidates will include at least 3 years’ experience working providing support services and/or direct care to clients and families with developmental disabilities, or directly related human service field. Please describe that experience in your cover letter.

Responsibilities

• Perform professional social work for eligible adults with developmental disabilities, including case management.
• Coordinate the provision of services including housing, employment, direct supports, and the promotion of community inclusion.
• Participate in care planning which includes plan writing and extensive documentation.
• Provide case management activities for adults under guardianship/conservatorship including medical, psychiatric, and placement.
• Advocating for and coordinating provision of services including reviewing, analyzing, and documenting person-centered plans, care plans and behavior plans.
• Visiting clients regularly for ongoing assessment of needs and safety including assessing living arrangements and support systems.
• Maintaining accurate case records of assessments, activities, and plans; writing summaries, reports, letters, and memos.
• Discussing and documenting progress with the individual and the treatment team.
• Evaluating impact of services and exercising discretion in decision making in order to determine the continued need for, modification or in some cases, termination of services.
• Monitoring community-based Medicaid Waiver programs and documenting progress and outcomes.
• Participating in crisis resolution using crisis intervention techniques and skills.
• Collaborating with Adult Protective Services and Crisis Prevention/Intervention Services when necessary to stabilize and secure emergency needs.
• Comply with the requirements of State Policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
• Independently compose, review, edit, and/or approve correspondence.
• Coordinate accounting and general operating activities; and assemble financial statements, evaluate work operations, and procure supplies.
• Review, evaluate, and provide recommendations on program policies, procedures, rules, and regulations
• Educate the public regarding the implementation of systems operations and assist with the associated workflow.
• Docket and summarize customer complaints, initiate investigations, and present information to superiors.
• Develop and recommend new work methods and administrative policies/procedures to improve existing work practices.
• Apply to non-routine individual cases an explanation and interpretation of applicable rules, regulations, and policies.
• Liaise between supervisor and internal and external sources on key matters. Interpret and implement the policies and decisions of superiors.
• Represent supervisor/program at public meetings, including explaining organizational, program, and/or project goals.
• Monitor, track and move DS clients onto necessary waivers who are in emergency transitional housing.
• Other special projects as assigned by the Crisis Program Administrator

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave.
• Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level