Crisis Team Worker

State of Maine • Augusta, ME

3d • $25 - $32

About The Position

Department of Health and Human Services (DHHS) Community Response Worker Opening Date: February 11, 2026 Closing Date: February 25, 2026 Job Class Code: 4118 Grade: 19 (06) Salary: $24.61 - $32.28 per hour In addition to base pay this position is eligible for shift differential, medication pay ($0.53 per hr.), and direct care pay ($1.00 per hr.). Position Number: 03030-4741 Location: Augusta This position requires frequent travel on an intermittent basis, to varying locations state-wide. Core Responsibilities: As a Crisis Team Worker: 1. You will provide prevention and intervention services in the form of telephone, mobile outreach and in-home support services. 2. The Crisis Team operates short-term crisis residential services; therefore, you will be assigned rotating shifts in this setting. 3. You will have regular contact with local hospitals, law enforcement and other community professionals. 4. You will assist in crisis safety planning, attend meetings, and provide written documentation of all crisis related activity.

Requirements

• Four (4) years of education and/or progressively responsible experience applying knowledge and demonstrated skills and abilities in direct support and assistance of consumers with developmental disabilities, cognitive, mental health, and other co-occurring disorders.
• Certification to administer medication (CRMA), CPR, and First Aid.
• Safety Care, or other department approved training in behavioral prevention/intervention techniques is also required.
• A valid driver’s license is required.
• Must be able to work 8-16 hour rotating shifts (at a minimum) and have rotating days off.
• Overtime is expected and may, at times, be mandatory.
• PLEASE SUMMARIZE YOUR EXPERIENCE IN THESE 3 PERFORMANCE AREAS: 1. Providing direct care support services to individuals with developmental disabilities, brain injury, autism or other individuals. Please describe your previous duties and the population(s) you served. 2. Working with hospitals, law enforcement and/or other community professionals regarding crisis safety planning for individuals. 3. Your ability to write and communicate effectively. Please describe your experience with written communication and/or documentation such as reports, notes and/or memos.

Nice To Haves

• Candidates with related work experience and/or college level education in the human services field and knowledge of positive behavioral supports.

Responsibilities

• Provide prevention and intervention services in the form of telephone, mobile outreach and in-home support services.
• Assigned rotating shifts in short-term crisis residential services.
• Have regular contact with local hospitals, law enforcement and other community professionals.
• Assist in crisis safety planning, attend meetings, and provide written documentation of all crisis related activity.

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 18.91% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed