Crisis Support Technician

4C Health • Peru, IN

5d • Onsite

About The Position

Join a leader in community mental health with a vision for the future…that sets the pace for associate self-care with a 3-Day, 36-hour work week! New minimum wage raised to $18.25/hour!! Why work at 4C Health? 4C Health is a trusted, non-profit, Certified Community Behavioral Health Clinic (CCBHC) that has been proudly serving the communities of North Central Indiana for over 50 years. We began as the designated community mental health center for Cass, Miami, Fulton, and Pulaski Counties. To better meet the growing needs of our region, we have expanded our services to Howard, Tipton, and White Counties. Our workforce is the heartbeat of 4C Health—meeting the needs of our local communities every day. Don’t wait—join our team and help move health and hope 4ward! #4CHealth #MentalHealth #CareersWithPurpose Position Summary: This position supports nurses and mental health professionals as they assist clients in healing with compassion and respect. This position is responsible for directing the daily activities, meeting the daily needs, and providing independent living skills education to clients. This position directly assists clients with emotional, physical, spiritual, social needs and assigned administrative tasks to promote independent living abilities. This position operates under minimal supervision and must exercise tact, judgment, and confidentiality in contact with the public, clients, and families, as well as fellow associates of the Center. Work is very broad in scope and requires a high level of professionalism.

Requirements

• Education: At minimum, a High School graduate or GED.
• Background Checks: 4C Health is a Drug-Free Workplace employer. Candidates must be willing to submit to a pre-employment drug screen. Candidates must be willing to submit to comprehensive background checks, including but not limited to criminal and child protective services checks.
• Must be eligible and meet all requirements for 4C van driving and remain in compliance with van driving policies throughout employment.

Nice To Haves

• A degree or further education in healthcare or healthcare management preferred but not required.
• Experience: Previous experience in a mental health setting or human services field preferred but not required.
• Previous experience as a nurse's aid preferred but not required.

Responsibilities

• Assist in the admission process, including opening and registering new clients for MCT and CRSS by obtaining necessary data, taking, and recording vital signs, explaining facility policies and procedures, orienting clients to the CRSS and providing introduction to other staff and peers.
• Assist the treatment team by identifying psychiatric symptoms, stressors, past psychiatric history, and other pertinent information to help form an appropriate clinical impression. This would include completing various assessments, based on education level and training, of the client’s ability to perform activities of daily living (ADL) and independent living skills.
• Complete brief risk assessments and comprehensive risk assessments.
• Complete other assessments that clients may need, such as PHQ9, GAD 7, HRSN, LOCUS, and safety plans.
• Assist in the transportation, serving, and clean-up of all meals.
• Responsible for all cleaning of the CRSS
• Assess for abuse and/or neglect.
• Utilize treatment plan goals and objectives, which accurately reflect the client’s needs and ability to meet discharge criteria. Goals and objectives are time limited and behaviorally stated.
• Document timely (before the end of each shift) and accurately all relevant client information in accordance with Center policies and the treatment plan utilizing current systems and practices.
• Share all relevant information with appropriate personnel, either immediately or at change of shift, applicable to the progress of the client.
• Provide observation at level ordered by psychiatrist or designee.
• Provide instructive activity/coping skill groups.
• Provide supportive communication to clients such as listening to client problems, making observations, and attempting to establish and maintain rapport with clients, adapting communication style based on each individual client’s cultural, education and pathological needs.
• Participate in team meetings providing input on assigned clients, when applicable.
• Make rounds and conduct room, facility, and body searches as appropriate for facility as scheduled and necessary, documenting accordingly.
• Complete 15 min checks on clients along with other precaution checks that are ordered and ensure it is documented appropriately.
• Ensure a safe and therapeutic environment for all clients and CRSS staff.
• Follow all assignments as directed by the Zones Sheet, Charge Nurse, and DON
• Supervise completion of personal hygiene and task assignments, assisting as necessary, documenting accordingly.
• Maintain awareness of potential safety hazards and report to charge nurse or supervisor timely.
• Respond to recognized facility “codes” as necessary and appropriate.
• Participate in initial and continuing training for seclusion and restraints and demonstrate proficiency.
• Provide transportation for clients as directed/needed once all transportation options have been exhausted.
• Educate and assist clients with independent living skills in coordination with their individual treatment plan.
• Work with clients to help find resources prior to discharge and ensure all follow-up care is scheduled prior to discharge.
• Work with clients one-on-one and in group settings designed to provide social support, presenting topics and situations pertinent to establishing and/or re-enforcing treatment goals. Directing and planning group activities.
• Provide situation and verbal de-escalation with combative consumers as necessary per Center policies.
• Must be eligible and meet all requirements for 4C van driving and remain in compliance with van driving policies throughout employment. Transportation in personal vehicles is not permissible.
• Participate in on-call rotation as outlined by the department/location.
• Follow Direct Client Care activity goals as dictated by department/location.
• Maintain positive working relations and rapport with the communities served.

Benefits

• Growing base wage opportunities up to $24.00/hour, plus Shift Differential for nights and weekends!!
• PLUS... Additional Annual Compensation and Incentive Opportunities!!
• Eligible for $150/month ($1,800 annually) in student loan repayment, available at hire
• Earn $750 for every person you refer who is hired and remains employed for 6 months and receive an additional $500 every year as long as you both remain employed
• Bilingual wage premiums available for individuals fluent in Spanish or Burmese
• Multiple health plan options to fit your lifestyle
• Health premium wellness discounts
• Employer paid HSA contributions
• Mileage reimbursement
• Dental and Vision
• 403(b) retirement plan
• Employer paid life insurance and other supplemental insurance products to choose from
• Up to $10,000 in tuition assistance
• Birthdays off paid

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED