Crisis Specialist

Nationwide Children's Hospital • Columbus, OH

3d

About The Position

Overview: This would be an as needed position. No guaranteed hours. We are looking for coverage for code violet response on any shift. Job Description Summary: Utilizes trauma-informed care while promoting health and well-being through crisis intervention and prevention strategies under the direction and supervision of a licensed clinician. Responds to crises, documents, identifies and proactively manages patient escalation, and provides related training. Demonstrates competence in providing age-appropriate, trauma-informed care and service for pediatric patients. Job Description: Essential Functions: Engages with the interdisciplinary team in specialized patient care activities. Provides support to medical personnel and reinforces safe and preferred behavior with a therapeutic, calm approach while maintaining boundaries, setting limits, and utilizing de-escalation techniques. Effectively establishes therapeutic relationships with patients, families, and treatment teams using trauma-informed care. Initiates and leads multi-disciplinary discussions regarding behavioral interventions throughout admission. Engages in discussions related to safe discharge from the hospital with treatment teams and families. Assists with physical crisis intervention techniques and restraint techniques during crises per policy. This often includes leading and reinforcing symptom management and coping skills. Completes daily audits of electronic medical record to facilitate response readiness and ensure accurate documentation. Provides education to hospital personnel regarding trauma-informed care, de-escalation techniques, and appropriate interventions to manage diverse behavioral and medical manifestations. The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.

Requirements

• Bachelor’s Degree in a Social Services field, required.
• Complete and pass TCI, required within 90 days of hire.
• CPR certified (American Heart Association CPR for Family and Friends) course or Red Cross equivalent, or completion within 90 days after hire, required.
• First Aid course completion required within 90 after hire.
• Excellent interpersonal and communication skills, with the ability to motivate and lead staff, as well as to represent the agency and collaborate with internal and external stakeholders.
• Ability to work well with minimal direction; is detail-oriented and self-motivated.
• Demonstrates ability to establish and maintain productive and collaborative multi-disciplinary relationships.
• Demonstrates skills in providing assessment and treatment to children and adolescents.
• Good written and verbal communication, interpersonal and problem-solving skills.
• Must be able to maintain a calm and professional demeanor while managing crises.
• Able to successfully pass NCH-endorsed crisis intervention model workshop.
• Rapid Physical Response required.

Nice To Haves

• Experience in a Mental Health setting preferred.

Responsibilities

• Engages with the interdisciplinary team in specialized patient care activities.
• Provides support to medical personnel and reinforces safe and preferred behavior with a therapeutic, calm approach while maintaining boundaries, setting limits, and utilizing de-escalation techniques.
• Effectively establishes therapeutic relationships with patients, families, and treatment teams using trauma-informed care.
• Initiates and leads multi-disciplinary discussions regarding behavioral interventions throughout admission.
• Engages in discussions related to safe discharge from the hospital with treatment teams and families.
• Assists with physical crisis intervention techniques and restraint techniques during crises per policy.
• This often includes leading and reinforcing symptom management and coping skills.
• Completes daily audits of electronic medical record to facilitate response readiness and ensure accurate documentation.
• Provides education to hospital personnel regarding trauma-informed care, de-escalation techniques, and appropriate interventions to manage diverse behavioral and medical manifestations.

What This Job Offers

• Career Level: Entry Level