Crisis Program Supervisor

Seneca Family of Agencies • San Jose, CA

7d • $97,470 - $111,740

About The Position

The Crisis Program Supervisor is responsible for the daily operations of the
program, including supervision of counselors, staffing and scheduling, and
upholding high standards of work with children and families. The Crisis Program
Supervisor is a strong role model for implementing Seneca’s model in direct care
work with children.

ABOUT THE WELCOMING CENTER

The Welcoming Center is a nurturing, home-like receiving facility dedicated to
supporting children and youth in Santa Clara County who face the challenges of
placement disruption. Our multi-disciplinary team offers safety, care, comfort,
and therapeutic support around the clock, ensuring that young people receive the
immediate attention they need, 24/7. We serve young individuals who have
recently been removed from their homes, are returning after an elopement, or
have experienced a sudden loss of placement. Upon arrival, children and youth
are greeted by empathetic and well-trained therapists and counselors. These
professionals create a calm and stable environment, carefully assessing each
individual's unique needs while working to secure appropriate placement.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces
[https://topworkplaces.com/company/seneca-family-of-agencie/bayarea/] for
several consecutive years. We’re committed to providing traditionally
marginalized communities with a network of excellent mental health,
community-based, and educational services. We are committed to building a
diverse staff. Our programs deeply engage in conversations and training
on Diversity, Equity, and Inclusion [https://senecadei.wordpress.com/] to bring
equity and justice to the youth and families we serve.

Requirements

• Education/Experience Requirements: Master’s degree in social work or a related subject area OR Bachelor’s degree and 3 years of experience providing direct services to clients.
• Strong writing, organizational, presentation and computer skills.
• Ability to work as part of and facilitate the development of a multi-disciplinary team.
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.

Nice To Haves

• Supervisory experience preferred.

Responsibilities

• Provide direct supervision (individual and group supervision), support, and training to counselors.
• Nurture and sustain a positive team culture that centers values of anti-racism and anti-oppression.
• Perform the following personnel functions: interviewing, hiring, supervision, training, and evaluation.
• Lead and participate in the review of policies, practices, and data through a lens of anti-racism to ensure equitable outcomes for youth and families and equitable opportunities for staff.
• Develop and manage shift schedules to ensure adequate day-to-day staffing for the safe and effective operation of the center.
• Remain knowledgeable of all clients and ensure appropriate safety planning for all.
• Respond to crises and provide consultation as needed.
• Understand the terms and conditions of program contract and implement strategies for tracking and reporting all required data.
• Review, provide feedback, and approve documentation of supervisees to ensure compliance and expected billing.
• Participate in weekly supervision with the Assistant Director and weekly manager’s meetings.
• Coordinate with the management team to plan ongoing staff training.
• Coordinate with the management team to interview, hire, and retain staff.
• Participate fully in site-wide initiatives, projects, and plans.
• Provide on-call response as part of a multi-disciplinary team.

Benefits

• Starting at $97,470 - $111,740 per year Actual salary dependent on creditable experience above the minimum qualifications Salary increases each year  $4000 salary increase upon licensure Additional compensation provided upon passing a bilingual language proficiency exam 
• Comprehensive employee benefits package:  Medical, dental, vision, chiropractic, acupuncture, and fertility coverage Short and long-term disability, family leave, and life insurance Partially paid premiums for dependents  403b retirement plan Employer-Paid Assistance Plan
• 5 weeks of flexible paid time off, 11 paid holidays, and 14 paid school break days
• Seneca is a Public Service Loan Forgiveness [https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service] certified employer
• Relocation assistance may be available
• Abundant promotional opportunities across California and Washington
• Specialized training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager