Crisis Intervention Specialist - Mental Health 345

Main Template • San Bernardino, CA

1d • Onsite

About The Position

Under direct supervision, the Crisis Intervention Specialist serves as a primary support and case manager, providing screening, assessment, and assistance in linking services needed by members served and their family to overcome crises. Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare is committed to advancing cultural diversity, humility, equity, and inclusion by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and individuals of all belief systems. This role is for The Windsor Center, a short-stay crisis stabilization unit (CSU) that offers 24/7 services to adults and youth, aiming to increase access to crisis services, reduce inpatient hospitalization, decrease law enforcement involvement in mental health crises, and strengthen existing outpatient behavioral health services.

Requirements

• High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate’s degree and two (2) years of experience; or Bachelor’s degree in Social Services
• Must possess at least 1 year of direct service experience with Crisis Intervention, including screening and assessments
• For San Bernardino County FACT, ACT, and MAPS programs: At least thirty semester (45 quarter) units of completed college coursework in behavioral or social science, or Sixty semester (90 quarter) units of completed college coursework, which includes 15 semester (23 quarter) units in behavioral science, Psych Tech courses and Alcohol and Drug Certificate courses are acceptable. AND one (1) year experience providing mental health services including interviewing and referring participants and performing crisis intervention, or Three (3) years of experience in a behavioral health department which involved direct participant contact, or Bachelor’s degree in a behavioral science and six (6) months experience providing mental health services including interviewing and referring participants and performing crisis intervention.
• Sensitivity to multi-cultural populations and issues
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• Successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification.
• If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment.
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.

Responsibilities

• Serve as a primary support and case manager to provide screening, assessment, and assist in linking services needed by members served and their family to overcome the crisis.
• Provide mental health services including interviewing and referring participants and performing crisis intervention (for San Bernardino County FACT, ACT, and MAPS programs).

Benefits

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).
• Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees