Crisis Assessment Clinician - PART TIME

Oakland Community Health Network•Pontiac, MI

2d•Onsite

About The Position

This position works under the direct supervision of the Crisis Assessment Supervisor and is responsible for conducting immediate mental health assessments and crisis interventions at walk‑in centers and emergency rooms. The role coordinates with emergency services, facilitates referrals, documents all interactions in the EHR, supports families, manages high‑stress situations, and advocates for client needs. This position is fully onsite at OCHN’s Resource and Crisis Center in Pontiac, MI, and works one day per week on Thursdays. We are hiring for both day shift (7:00 AM–7:30 PM) and night shift (7:00 PM–7:30 AM).

Requirements

Master's degree in social work, Psychology, Counseling, or a related field or Registered Nurse (RN)
Full or limited license
Certification in crisis intervention or trauma-informed care
Previous experience in crisis intervention or emergency mental health
Proficiency in using electronic health records (EHR) systems
Bilingual or multilingual abilities
Strong interpersonal and communication skills
Knowledge of crisis intervention techniques and mental health assessment tools
Basic understanding of community resources and referral processes
Ability to work independently and as part of a team
Excellent organizational and time-management skills
Strong analytical and problem-solving skills
Ability to remain calm and focused under pressure
Empathy and strong ethical standards
Good documentation and record-keeping skills
HIPPA
Microsoft 365
Recipient Right’s
Mental Health Code
Medicaid Manual
Regulatory compliance
Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)

Responsibilities

Conduct comprehensive mental health assessments for individuals at the walk-in crisis center and local emergency rooms
Provide immediate psychological support and crisis intervention
Coordinate with emergency services, including police and medical personnel
Facilitate referrals to appropriate providers and resources
Document all client and collateral interactions in the EHR
Offer support and training to family members and caregivers
Manage and de-escalate high-stress situations effectively
Advocate for clients’ needs and rights within the system
Develop the plan of care in collaboration with the individual/family and the provider agency based on strengths, needs, abilities, and consideration of preferences, and provide individuals served with due process/second opinion, etc.
Ensure that eligible individuals who are released or diverted from jail are successfully linked to the most appropriate level of care