Crew Supervisor

Emagine Entertainment•Vadnais Heights, MN

About The Position

The Crew Supervisor assists the General Manager and Managers in the operations of the theater. Main duties include shift management, training employees, handling guest complaints, shift deposits, and completing nightly closing paperwork and duties. This is an hourly position that carries building keys.

Requirements

High School Diploma required.
Previous customer service and leadership experience required.
Must use logic and reasoning to identify solutions and alternatives for a successful outcome.
Must know or quickly learn general accounting and mathematical skills and point-of-sale applications on a computer.
Must correctly operate various mechanical devices such as cash registers and food service equipment including but not limited to, popcorn poppers, cotton candy makers, ovens and other countertop food equipment.

Nice To Haves

1-2 years of theater experience preferred.

Responsibilities

Deploy Team Members to appropriate stations and assigns primary and secondary duties.
Provide follow-up to ensure employees are completing tasks properly and in appropriate time.
Maintain high quality of guest service, picture presentation, guest safety and products.
Train new and existing employees for all crew positions.
Handle guest complaints.
Monitor levels of prepared food for business needs.
Monitor shift staffing needs.
Assist in the maintenance of proper emergency, safety, and security procedures.
Monitor employee breaks and other minor restrictions per State law.
Complete shift deposits and shift paperwork.
Assist Managers in marketing promotions.
Monitor and implement food safety and sanitation.
Work with Projection to ensure high standards of movie presentation.
Other duties as assigned.