Crew Scheduler - Inflight

United Airlines•Arlington Heights, IL

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation. Job overview and responsibilities Inflight Crew Schedulers ensure that all flights in our reliable Worldwide network are properly staffed with inflight crew in support of Core4 as it relates to United’s goal of providing safe, efficient, and reliable air transportation for our customers. Assign all open flying to qualified inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies 24-hour communications center / point of contact for flight attendant work group, providing round-the-clock support to inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.) Responsible to monitor crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance Qualifications What’s needed to succeed (Minimum Qualifications):

Requirements

High school diploma or equivalent
Demonstrated track record of strong analytical, organizational, and decision-making skills
Applicants must have the ability to convey information effectively both verbally and in writing
Good computer knowledge and strong typing skills
Proven ability resolving conflict and working in a high-pressure environment handling stressful situations. Ideal candidates must have the ability to manage stress and stay calm under high pressure situations
Must be able to manage multiple tasks and priorities to be successful on the job
Good organizational, time management, and problem-solving skills
Must possess the necessary skills to provide support and courteous service to crew members
Successful candidate must also be able to function effectively in a team-oriented environment

Nice To Haves

Bachelor's degree or related experience
1 to 2 years of relevant crew scheduling or airline experience
1 to 2 years of scheduling operations experience and/or experience working in a fast-paced environment requiring high volume customer interaction

Responsibilities

Assign all open flying to qualified inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies
24-hour communications center / point of contact for flight attendant work group, providing round-the-clock support to inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.)
Responsible to monitor crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance