Crew Member - Cedar's Palestine Kitchen
About The Position
Cedars crew members are tasked with delivering a memorable guest experience. Cedars is a family owned business that's been serving hearty middle eastern food to Chicago South Siders for over two decades! We are also a hip-hop-loving, instagram-forward, fun-loving gang that works hard and gets busy with a menu that is inspired by our mantra: "Mideast meets Midwest". Our crew members are trained to deliver a memorable guest experience by greeting customers, building connections, offering suggestions, and maintaining a clean, and tidy restaurant and ensuring that vibes are warm, cozy, and welcoming. As a crew member, your responsibilities fall into 4 broad categories: - Providing exceptional customer service. - Opening & closing according to restaurant procedures. - Mise en Place. Working on prep or side tasks to stay ahead of the rush. - Cleaning and organizing, and restocking. People that work at Cedars: Highly caring, accountable people with a strong work ethic & strong interest in building relationships with guests. People who are happy at Cedars are committed and hard-working, they like being part of a close-knit team and also enjoy the excitement that comes from working under pressure. We hope to find team-oriented people who want to be with us long-term and who may be interested in growing their skills and responsibilities in a fast-paced company.
Requirements
- Previous experience with customer service preferred but not required
- High school diploma or equivalent
- A valid Food Handler Certification
- Able to frequently lift and carry up to 40 lbs.
- Able to stack, walk and move during the entire shift including frequent bending and stooping.
Responsibilities
- Greeting Customers, taking orders, offering suggestions, upselling specials, answering questions, building connections with guests including getting to know our regulars - embracing the guest experience.
- Addressing customer issues, complaints, and knowing when to call a Shift Lead for support.
- Follow sop's for cash handling, and processing payments.
- Complete checklists and prep lists for given shift and work alongside Shift leads on sidework projects.
- Follow Recipes and SOP's to complete prep lists.
- Monitor dining room activity to stay on top of cleaning tables, reorganizing tables and chairs, sweeping and mopping as needed, and restocking/refilling of water and utensil Station.
- Seamlessly bounce between station to ensure orders are being fulilled in an accurate, high standard, and timely manner, prep, and cleaning.
- Assist Shift Leads during catering order execution by holding down the floor, working on prep, or as needed.
- Maintain communication with the kitchen, team members, and leadership to ensure proper flow of orders and any issues that may arise.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
