Crew Member - FOH - IHOP - Riverwind Casino
About The Position
Join a team where your talents are valued and your potential is limitless. Your favorite job awaits – apply now! Front of House Crew Member (FOH) As a Front of House Crew Member (FOH) for Traditions Hospitality Group in our fast-casual establishment, you'll be at the forefront of providing excellent customer service and ensuring a positive dining experience for our guests. Your friendly demeanor, attention to detail, and dedication to customer satisfaction will contribute to the success of our establishment. What’s in it for you? We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating. OUR MISSION: “Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.”
Requirements
- Must be at least 18 years old.
- Must be able to obtain a Gaming badge (if applicable).
- Previous experience in a customer service or food service role preferred but not required.
- Strong interpersonal and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude and willingness to learn.
- Flexible schedule, including evenings, weekends, and holidays.
Responsibilities
- Greet guests with a warm welcome and provide excellent customer service throughout their dining experience.
- Take orders accurately and efficiently using our POS system.
- Handle cash transactions and ensure the accuracy of all payments.
- Assist with food preparation, including assembling orders and packaging items for takeout.
- Maintain cleanliness and organization of the dining area, including wiping tables, sweeping floors, and restocking supplies.
- Communicate effectively with kitchen staff to ensure timely order fulfillment and accuracy.
- Handle guest inquiries, complaints, and feedback professionally and promptly.
- Uphold food safety and sanitation standards at all times.
- Collaborate with team members to create a positive and cohesive work environment.
Benefits
- Now Offering Daily Pay!
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Life Insurance
- Disability Insurance
- Teladoc for Part-Time Employees
- Employee Assistance Program
- Paid Time Off
- Employee Appreciation & Recognition Programs
- Anniversary & Birthday Programs
- Award Co.
- Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
- Referral bonuses for bringing new members to our team.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
