Crew Manager

Marquette Transportation Company, LLC•Lockport, LA

About The Position

Headquartered in Paducah, Kentucky and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market. In addition, the Company controls over 1,000 dry cargo barges. The Company has additional offices in St Rose, LA, Lockport, LA and La Porte, TX. With over 1,800 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways. We are the only fully integrated fleet in the industry that can do what we do.

Requirements

Experience in maritime crew management preferred.
Data analysis and metrics competencies with ability to interpret, apply, and adapt to findings.
Highly adaptive to changes in process due to improvements in technology.
Strong communication, interpersonal skills, and team building skills.
Must be proficient in Microsoft Office.

Nice To Haves

Associate Degree in Management or related field preferred.

Responsibilities

Embrace and monitor key performance indicators and metrics driving accountability for crew utilization, travel, performance metrics, retention, and other key metrics.
Responsible for crew dispatch and travel ensuring vessels are effectively staffed.
Keep abreast of relevant maritime rules and regulations pertaining to licenses, STCW requirements, updated revisions and all training requirements.
Guiding crew performance management and employee coaching and corrective action for vessel employees.
Responsible for crew travel budget, driving continuous improvement.
Coach and develop crew to improve their skills and support their professional growth.
Responsible for maintaining and auditing crew training documentation.
Conduct new hire orientation for vessel employees.
Perform on-call rotation ensuring coverage over holidays and weekends.
Other duties as assigned.