Crew Dispatcher

Metropolitan Transportation Authority

5d

About The Position

The Department of Subways, Service Delivery Crew Assignment Section is seeking highly motivated Supervisors to work in the Crew Assignment Section as Crew Dispatchers.
To meet daily and emergency train service requirements, Crew Dispatchers will arrange vacancy coverage for Conductors, Train Operators, Towers Operators and Supervisors in accordance with applicable Collective Bargaining Agreements and pick procedures.
In addition, Crew Dispatchers will be responsible for daily, vacation relief, and other contractually allotted lost time coverage for all Service Delivery hourly and supervisory employees.
This position is also responsible for maintaining proper assignments, calling personnel for duty, and posting related records where required; in addition, they will perform daily data entry in UTS (Unified Timekeeping System).
This position requires the candidate(s) to work weekends, holidays, and various tours.

Requirements

• At time of appointment, candidates must have a satisfactory operating and attendance record.

Nice To Haves

• Knowledge of Collective Bargaining Agreements
• Ability to read and understand work programs and job schedules
• Adept at learning new tools and software
• Ability to work individually and as part of team
• Ability to respond to employee inquiries and concerns
• Effective communication skills

Responsibilities

• Arrange vacancy coverage for Conductors, Train Operators, Towers Operators and Supervisors
• Responsible for daily, vacation relief, and other contractually allotted lost time coverage for all Service Delivery hourly and supervisory employees
• Maintaining proper assignments
• Calling personnel for duty
• Posting related records where required
• Perform daily data entry in UTS (Unified Timekeeping System)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees