Crematories Supervisor

SCI Shared Resources•Houston, TX

30d

About The Position

Our associates celebrate lives. We celebrate our associates. Oversees all Crematory operations and team members for multiple locations. The Supervisor is responsible for planning and directing the activities of the Crematory associates and resources to optimize client family satisfaction, resource utilization and cost containment within given limits. Ensures all policies and procedures are closely followed to ensure proper compliance in every area of the Crematories’ operations including, cremations, processing, paperwork, scheduling, refrigeration, PMI’s, Crematory maintenance, and other activities; maintain 100% compliance in all areas. Assists Crematory staff and/or completes any preparation in its entirety. Monitors the operations and proper functions of crematory equipment and machinery by regular inspection and advising the Crematory Manager when repairs or replacements are necessary. Directs and oversees daily schedules and prioritization of work, achieving 100% met commitments to funeral homes, cemeteries, crematories and other external customers. Proactively communicates and acts as a liaison between the Manager, staff and other location staff regarding issues, concerns and opportunities to improve process and efficiencies. Recognizes and celebrates individual achievements and team successes. Orders, inventories and manages supplies and other merchandise. Using company vehicle, drive daily to multiple crematory locations to accomplish goals. Acts as the Crematory Manager when the Manager is not present at the location. Training and Quality Control Assists in training policies, procedures and standards for multiple roles. Executes and participates in various training activities. Ensures Crematory staff completes company compliance coursework. Maintains a safe working environment by training the staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines. Ensures cases are managed in daily operations properly (location specific).

Requirements

State specific required diploma or accreditations
Holds and maintains any State specific licensing and/or certifications
Valid State Driver’s License in good standing
Five (5) years of funeral home, crematory, care center and/or decedent care preparation
Knowledge of computers and some software including MS Office products required
Ability to work individually and as a team
Ability to prioritize and organize effectively with a keen sense to detail
High level of compassion and integrity
Effective communication, training and problem solving skills
Strong written and oral communication

Responsibilities

Oversees all Crematory operations and team members for multiple locations.
Responsible for planning and directing the activities of the Crematory associates and resources to optimize client family satisfaction, resource utilization and cost containment within given limits.
Ensures all policies and procedures are closely followed to ensure proper compliance in every area of the Crematories’ operations including, cremations, processing, paperwork, scheduling, refrigeration, PMI’s, Crematory maintenance, and other activities; maintain 100% compliance in all areas.
Assists Crematory staff and/or completes any preparation in its entirety.
Monitors the operations and proper functions of crematory equipment and machinery by regular inspection and advising the Crematory Manager when repairs or replacements are necessary.
Directs and oversees daily schedules and prioritization of work, achieving 100% met commitments to funeral homes, cemeteries, crematories and other external customers.
Proactively communicates and acts as a liaison between the Manager, staff and other location staff regarding issues, concerns and opportunities to improve process and efficiencies.
Recognizes and celebrates individual achievements and team successes.
Orders, inventories and manages supplies and other merchandise.
Using company vehicle, drive daily to multiple crematory locations to accomplish goals.
Acts as the Crematory Manager when the Manager is not present at the location.
Assists in training policies, procedures and standards for multiple roles.
Executes and participates in various training activities.
Ensures Crematory staff completes company compliance coursework.
Maintains a safe working environment by training the staff to ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines.
Ensures cases are managed in daily operations properly (location specific).