Credits Supervisor - REMOTE

US Anesthesia Partners, Inc.

23h•Remote

About The Position

The Credits Supervisor – RCM provides staff supervision and support to team leads and credits associates. This role involves compiling and producing daily, weekly, and monthly reports for management. US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska.

Requirements

High school diploma is required.
Excellent verbal and written skills.
Ability to prioritize work.
Strong analytical skills: ability to gather, analyze, and report on information from multiple sources (i.e., Billing System, Power Bi).
Skilled in calculating charges, payments and adjustments per established guidelines.
In-depth knowledge of patient accounting systems and the ability to adapt prior knowledge to current software.
In-depth knowledge of financial class and payer setups.
Strong knowledge of EOB’s and adjustment codes.
Must have strong computer skills with knowledge of Microsoft Office products.
Must have a pleasant disposition and high tolerance level for diverse views and opinions.
Ability to work independently with minimal supervision and with the staff.
Ability to motivate diverse personalities within the departments.
Ability to organize and manage projects within specified parameters.
Ability to work in a fast paced environment.
Ability to read, write, and speak English.

Nice To Haves

Associate or bachelor’s degree in a business or health related field is highly preferred.
Minimum of 2 years’ experience in an anesthesia or clinical pain setting preferred.
Minimum of 3-5 years prior supervisory experience in medical billing and collections is preferred.

Responsibilities

Creates trend and analysis reports; creates and works reporting to assist the manager with research and reconciliation.
Regularly tracks and monitors productivity and accuracy of staff members. Works with team leads to ensure ongoing follow-up and communication with each employee occurs to make them aware of the standards of performance expectations (audit process). Maintains reports with daily, weekly, monthly, and YTD data. Incorporates data into the annual performance review process and quarterly bonus calculations. Performs counseling, as necessary.
Ensures accurate and efficient review and resolution of credit balances.
Provides training and on-going education for all staff members as well as assists with annual reviews, in conjunction with credits manager and team leads.
Works with Human Resources staff on recruiting and interviews with prospective employees.
Encourages employees to improve their skills and expand their expertise.
Assists credits specialists with difficult situations regarding workflow, policies, and daily job functions of the department.
Ensures all USAP compliance expectations are enforced.
Firm understanding of Government and commercial refund requirements and correspondence/refund requests.
Identifies and helps develop strategies to resolve problems impacting an efficient revenue cycle.
Enforces company policies as well as rules and guidelines of the department.
Participates in efforts to develop and refine pathways (in partnership with education and training teams) that will be used across USAP regional billing offices.
Acts as an effective liaison with management and staff in other departments as needed to address problem areas and assist with resolutions.
Maintains HIPAA compliance.
Delegates work as necessary to stay current with priority tasks.
Performs other duties as assigned.