Credit Supervisor

Co-op • Meadow, TX

7h

About The Position

What you’ll do: Working closely with the administrative team, you will be
responsible for the following:

Reporting to the Controller, the successful candidate will:

Provide positive consumer experience to all customers.
Review of customer portfolios to ensure current accounts.
Analyze data including, financial statements, credit reports, etc.
Process new applications and customer credit extensions within the Credit
Policy limits
Ensuring all statements are accurately processed and communicated in a timely
manner.
Communicate with customers on outstanding accounts.
Maintain accurate, timely and comprehensive customer credit files
Approving interest write offs within the Credit Policy limits.
Scan and electronically organize member files.
Back-up reception by answering phones, taking payments, and other customer
requests at the front counter as needed.
Clerical duties and projects as requested.
Come to work with a positive, professional approach and attitude.
Be familiar with and adhere to Meadow Lake Co-op policies and procedures
Participate in maintaining location image and housekeeping standards.
Other duties as assigned.

Why it matters:

Our team provides a range of products and services to support our member-owners.
Through the work that we do, we help to build, fuel, feed and grow Western
Canadian communities together.

Who you are:

Requirements

• Grade 12 diploma or equivalent GED;
• Ability to handle difficult customers delicately and professionally
• You have excellent customer service skills, strong communication and interpersonal skills;
• You are highly motivated and willing to be trained;
• You are proficient with Microsoft Office Programs such as Excel, Word and Outlook;
• You’re honest and trustworthy, are results-oriented and strive to be the best in what you do;
• You believe in maintaining a respectful and honest work place;

Nice To Haves

• Experience in Credit and Collections an asset

Responsibilities

• Provide positive consumer experience to all customers.
• Review of customer portfolios to ensure current accounts.
• Analyze data including, financial statements, credit reports, etc.
• Process new applications and customer credit extensions within the Credit Policy limits
• Ensuring all statements are accurately processed and communicated in a timely manner.
• Communicate with customers on outstanding accounts.
• Maintain accurate, timely and comprehensive customer credit files
• Approving interest write offs within the Credit Policy limits.
• Scan and electronically organize member files.
• Back-up reception by answering phones, taking payments, and other customer requests at the front counter as needed.
• Clerical duties and projects as requested.
• Come to work with a positive, professional approach and attitude.
• Be familiar with and adhere to Meadow Lake Co-op policies and procedures
• Participate in maintaining location image and housekeeping standards.
• Other duties as assigned.

Benefits

• Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan.
• We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
• At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.
• We support and provide an environment that allows all to bring their whole selves to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees