Credit Specialist

Dobbs Equipment • Riverview, FL

4d

About The Position

Dobbs Equipment is seeking an entry level Credit Specialist. This position will support the credit managers on a vast majority of in-house (IH) and PowerPlan (PP) account collection activity, including credit overrides, and rental requests.

Requirements

• Valid Drivers License
• Proficiency in Microsoft Outlook products
• Dependability
• Customer Service Skills
• Ability to communicate effectively (verbal and written) with teammates and customers.
• Strong problem-solving skills.
• Must be able to self-manage/self-motivate.
• PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Quick learner with the ability to think out of the box.
• Positive attitude, good organizations skills.
• Understanding of credit and collections.
• Ability to multi-task in a fast-paced environment.
• Ability to manage relationships, both internally and externally, and holding teammates and customers accountable.

Responsibilities

• Utilizes Collection Management System (CMS) consistently to assure appropriate notes are made on account activity.
• Assists branch personnel with IH/PP issues
• Reviews account status; Recommends and provides credit overrides for additional product support and rental sales.
• Makes recommendations to credit managers to start credit review, when anticipating PP credit submission may not meet the needs of customer/branch.
• Provides copies of invoices and support material to customers, enters and uploads invoices online via customer websites.
• Reviews, determines, and prepares refund checks to customers as well as write-off requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed