Credit Risk Specialist - Portland

NEXGEN TEAM LLC • Portland, OR

1d

About The Position

The Credit Risk Specialist (CRS) is responsible for managing the highest‑risk segments of the credit portfolio, including COD accounts, payment plans, promissory notes, NSF activity, and Watch List customers. This role provides focused oversight, early‑stage intervention, and consistent policy enforcement to reduce delinquency and prevent credit losses. The CRS serves as the primary escalation point for high‑risk account activity and ensures proper documentation, communication, and compliance.

Requirements

• 3–5 years of credit, collections, or financial risk experience preferred
• Proficient with 10-key, Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent communication and follow‑up discipline
• Ability to manage sensitive customer situations with professionalism
• Solid communication skills both written and verbal
• Ability to organize, multitask, prioritize, and work under pressure
• High attention to detail with strong documentation and compliance mindset
• High School diploma

Nice To Haves

• NACM designation desired but not required

Responsibilities

• Comply with Corporate Credit & Collections Policy
• Manage all COD accounts, including monitoring, follow‑up, and enforcement.
• Oversee all payment plans, promissory notes, and broken promises to maintain consistent documentation and follow‑through
• Maintain the Credit Watch List, track risk indicators, and provide early‑warning insights to the Credit Manager
• Conduct proactive outreach on high‑risk accounts to prevent delinquency escalation
• Review customer payment behavior, recommend mitigation strategies, and escalate concerns when needed
• Ensure consistent documentation, audit readiness, and adherence to credit policy
• Partner with analysts, branch teams, and sales to support high‑risk account action plans
• Prepare and deliver weekly and monthly risk reports
• Various projects and tasks assigned by Manager
• Serve as a primary or secondary backup for other members of the Credit department
• Maintain a team environment with other employees and departments

Benefits

• Medical
• Dental
• Vision
• 401K
• Aflac
• Pre-paid legal
• Long-Term Disability
• Life Insurance
• Employee Assistance Program
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED