Credit Analyst II - Portland

NEXGEN TEAM LLC • Portland, OR

1d • Hybrid

About The Position

Are you a proactive problem-solver who thrives in fast-paced environments and values collaboration? Carson is looking for a detail-oriented professional to join our team as a Collections & Credit Advisor (Credit Analyst). In this role, you’ll be the bridge between our internal sales teams and external customers helping to manage credit terms, resolve payment issues, and assess financial risk with confidence and care.

Requirements

• 2+ years of experience in credit and collections.
• Solid understanding of credit principles and collection strategies.
• Intermediate Excel skills (pivot tables, lookups, etc.).
• Strong communication skills—both written and verbal.
• Ability to multitask, prioritize, and stay organized.
• Team-oriented mindset with a focus on relationship-building.
• High school diploma or equivalent.
• Ability to pass background check, drug screen (including marijuana)

Nice To Haves

• NACM designation highly desired, but not required

Responsibilities

• Build strong relationships with internal sales teams and external customers.
• Monitor and manage customer credit agreements and payment activity.
• Investigate and resolve payment disputes and trends.
• Assess credit risk and recommend solutions to Underwriting team.
• Negotiate payment plans with delinquent accounts.
• Hit monthly goals across B2B and B2C portfolios.
• Deliver exceptional customer service.
• Support team operations with administrative tasks and special projects.

Benefits

• Medical, Dental, Vision
• 401K + Company Match
• Life & Disability Insurance
• Employee Assistance Program
• Paid Time Off (PTO)
• Aflac, Pre-paid Legal
• Career development support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED