Engage with customers to gather financial statements and transform them into written financial analysis and credit limit recommendations for management aligned with customer needs and company's risk appetite. Conduct in-depth financial statement analysis on annual financial statements, personal financial statements, and/or tax returns to renew credit limits every year and/or increase credit lines as required. Prepare credit limit recommendations of $250,000+, integrating trade references and comprehensive credit agency scores, plus rigorous financial statement analysis if needed, to communicate complex financial data with clarity and precision to support informed credit decision-making and foster trust. Evaluate risk mitigation strategies if needed via corporate guarantees, letter of credit, Uniform Commercial Code (UCC) filings to secure a lien position, and/or lower sale term. Prepare and conduct annual portfolio credit risk reviews for Regional General Managers (RGM), Region Controllers, and Senior Credit management with emphasis on High Credit Risk accounts, integrating customer's margins, terms of sale, and Days Sales Outstanding (DSO). Manage daily order credit hold process driven by significant past dues and/or over credit limits and proactively engage customer service, sales and collector representatives to address critical AR/Credit issues and efficiently release the orders from credit hold. Collaborate effectively with cross-functional Order to Cash (OTC) teams (collections, cash application, dispute management, new accounts, and billing) as well as Sales and Customer Service teams to resolve complex AR issues, High Risk situations, and effectively support customer relationships. Assess delinquent accounts for potential short term payment plans, settlement, or deemed non-collectable by using credit agency scores and public information to recommend bad debt reserve if needed. In case of bankruptcy, prepare and submit proof of claim to the court. Monitor bad debt AR with outside collection agencies and audit ongoing collection activity, review agency recommendations and next steps on a case-by-case basis, liaising with internal sales and legal teams. Act as a role model to others, possessing leadership attributes Demonstrate the ability and desire to help improve skills within the team. Maintain a genuinely positive influence in a team environment. Demonstrates ability to provide effective support and guidance to all team members. Recognized by peers to be consistently dependable and reliable day after day.
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Job Type
Full-time
Career Level
Mid Level
Industry
Paper Manufacturing
Number of Employees
5,001-10,000 employees