Credit Resolution Specialist
About The Position
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance. Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today!
Requirements
- High School Diploma or GED required.
- A strong insurance billing background in a healthcare provider business office is strongly preferred.
- Ability to review accounts for proper posting of payments.
- Ability to figure discounts accurately and adjust accounts appropriately.
- Experience in calling insurance companies regarding refund requests with the ability to dispute any incorrect refund request.
- Ability to speak to patients in a professional and caring manner.
- Must be detailed oriented and be able to do multiple tasks.
Nice To Haves
- An accounting background is preferred.
Responsibilities
- Receive and review all insurance and patient refund requests, prepare refund and document the account appropriately.
- Bill claims as necessary.
- Process all refund checks once received back from accounting by adjusting and documenting the account.
- Mail out checks or credit card receipts to patients and insurance companies.
- Transfer payments by completing a conveyance.
- Complete the daily balancing for all clinics and Corporate.
- Review the “POP” Patient Overpayment Report and apply all payments as requested.
Benefits
- Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
- Medical and Prescription Drug Coverage
- Vision & Dental Insurance
- Employee Assistance Program (EAP)
- Health Savings Account (HSA) & Flexible Spending Accounts
- Paid Time Off (PTO)
- 401(k) Retirement Plan
- Life Insurance
- Tuition Reimbursement
- Disability Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Pet Insurance
- Identity Theft
- Legal Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
