Credit Representative

Aston Carter•Florence-Graham, CA

6h•$25 - $25•Onsite

About The Position

Summary: The Credit Representative is responsible for addressing all issues and procedures related to the billing, processing and collection of statement accounts.  Responsible for resolving incoming calls with Studio Owners regarding questions or concerns they have with their statements or billing transactions. Provides the Studio Owner up to date balances and processes refunds as needed.  Reviews and processes the Co-Op advertising invoices daily. Maintains the Co-Op files up to date for accuracy.  Prepares debit and credit items forwarded from other departments. Performs final audit when posting is complete to assure all items were correctly prepared and keyed before “end of day” transmission.  Contacts Studio Owners in regards to their account being 31-60+ days past due.  Assists Studio Owners with non-technical issues related to the EDC terminals. Sets up accounts for new and transfer Studios. Updates billing for monthly fees.  Adds or changes status codes on Syspro database. Prepares account history for 30 day notices of default.  Any other projects or duties assigned to help company meet its goals

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Individual must be highly self-motivated and self-disciplined with ability to work effectively with little or no supervision.
Individual must be a good communicator and posses excellent listening skills.
College degree a plus.
3-5 years experience in an office environment (manufacturing business); ideally in accounts receivable and collections.
Must speak/read/write in English as primary language of business.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, customer/consumer correspondence, etc.
Ability to read and write routine reports and correspondence professionally and accurately as well as generate reports and job procedures.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must be highly proficient in Microsoft Office programs, including Word, Excel and PowerPoint.
Internet savvy for UCC filings and processing NDA labels and shipment tracking.
Must be able to learn and effectively use our internal software system to review billing information, input data, and update systems/documents in a timely and accurate manner.

Nice To Haves

Knowledgeable of Goldmine or willingness to learn is a plus.

Responsibilities

Resolving incoming calls with Studio Owners regarding questions or concerns they have with their statements or billing transactions. Provides the Studio Owner up to date balances and processes refunds as needed.
Reviews and processes the Co-Op advertising invoices daily. Maintains the Co-Op files up to date for accuracy.
Prepares debit and credit items forwarded from other departments. Performs final audit when posting is complete to assure all items were correctly prepared and keyed before “end of day” transmission.
Contacts Studio Owners in regards to their account being 31-60+ days past due.
Assists Studio Owners with non-technical issues related to the EDC terminals. Sets up accounts for new and transfer Studios. Updates billing for monthly fees.
Adds or changes status codes on Syspro database. Prepares account history for 30 day notices of default.
Any other projects or duties assigned to help company meet its goals