Credit Manager TN

Current Farmers Home Furniture•Maryville, TN

11d

About The Position

The Credit Manager will be responsible for approving or declining and issuing lines of credit to customers; conducting credit investigations, ensuring customers with delinquent accounts are contacted and proper collections procedures are followed. Assists in processing credit applications in store or over the phone, receives payments on accounts and creates sales contracts. Conducts daily collection calls to customers with payments due or to customers with past due accounts via telephone and home visits as needed. About Farmers Home Furniture Established in 1949, Farmers Home Furniture is one of the top 100 furniture retailers in the U.S. With over 260 store locations throughout the Southeast, we are proud to be employee-owned and operated. As part of an Employee Stock Ownership Plan (ESOP), our team members don’t just work here—they have a stake in our success. We are guided by our founder’s principles of fairness, trust, and outstanding service, and remain committed to delivering quality name-brand merchandise, affordable financing, and exceptional service to the customers and communities we serve.

Requirements

Outstanding customer service skills
Excellent verbal and written communication
Basic reading, numerical reasoning and comprehension skills
Great listening ability
Good telephone etiquette
Ability to complete paperwork in an accurate, neat and efficient manner
Good organization skills
Ability to work variable hour schedule
High School Diploma or equivalent
Valid Drivers License
Job requires "F" Endorsement; must provide proof of "F Endorsement"

Responsibilities

Approving or declining and issuing lines of credit to customers
Conducting credit investigations
Ensuring customers with delinquent accounts are contacted and proper collections procedures are followed
Assisting in processing credit applications in store or over the phone
Receiving payments on accounts
Creating sales contracts
Conducting daily collection calls to customers with payments due or to customers with past due accounts via telephone and home visits as needed

Benefits

Employee Stock Ownership Plan (ESOP) - You’re not just an employee—you’re an owner!
401K Plan with Employer Matching Funds
Group Medical, Dental and Life Insurance
Annual Paid Vacation
Paid Sick Leave
Additional Voluntary Insurance Programs Available
Paid Holidays, including the Employee's Birthday
Employee Purchase Discounts
Ongoing Training Programs
Benefit offerings for positions other than Full-Time may vary