Credit Manager

Johnson Paint Company, A Ring’s End Brand•Boston, MA

About The Position

The Credit Manager at Johnson Paint, A Ring's End Brand, is responsible for managing the company's credit review process, monitoring accounts receivable, executing effective collections practices, and helping managing customer support collaborating with the sales and management team. This role evaluates customer credit applications, verifies financial information, and assists with credit approval recommendations while maintaining accurate credit records. The Credit Manager also manages customer accounts, monitors payment activity, and works with customers and sales staff to resolve billing questions and collect account balances. By partnering with internal teams such as sales, billing, shipping, and service, this position helps ensure accurate account management, timely payment collection, and adherence to company credit policies.

Requirements

This position requires detail and organization skills required to compile numbers and troubleshoot customer inquiries and problems.
The ideal candidate will have 2+ years of experience in credit, accounts receivable, or a related financial role.
They should possess strong analytical and problem-solving skills with the ability to interpret financial data and make informed recommendations.
Intermediate proficiency in Microsoft Excel, including pivot tables, lookups, and data analysis is required along with experience working in ERP or accounting systems.
Excellent interpersonal and communication skills are also essential to effectively collaborate with customers and internal teams.
Must be able to use a calculator and understand accounting sheets, terminology and billing and credit procedures.
Must be able to use all types of office equipment including but not limited to copy machine and computer.

Responsibilities

Set up and maintain in-house charge accounts
Post payments on accounts daily
Communicate with customers & sales team to facility customer-billing
Process House Account Credit Application for management approval
Prepare and deliver daily bank deposits
Process month-end house account statements
Manage account receivable collections
Manage employee accounts
Record and monitor bad check file
Coordinate collection process with attorney / collection agency
Handle customer inquiries regarding in-house charges, being a resource for both customers and sales staff.
File sale tickets / paid invoices
Perform other related duties as assigned to support the finance and operations teams as necessary.