Credit Manager

Grand Hotel•Mackinac Island, MI

About The Position

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island! Overview This is a seasonal position from April - October. Meals & Housing provided at $19.50 per day. Are you an experienced and detail-oriented finance professional seeking a rewarding opportunity in the hospitality industry? Look no further! Join our team as a Credit Manager and play a pivotal role in overseeing our credit and collections operations. In this role, you will bring your expertise and enthusiasm to ensure timely collections, manage credit risk, and support the financial health of our organization. Summary: Oversee all aspects of the credit and collections function, billing, and payment processing Collaborate with sales, front office, and group reservations teams to ensure accurate billing and adherence to credit policies Establish and enforce credit policies and procedures to minimize risk and ensure timely collection of outstanding balances Monitor aging reports and proactively follow up on delinquent accounts to maintain healthy cash flow Resolve guest and client billing discrepancies in a professional and timely manner Foster a collaborative and high-performing environment Prepare reports on credit exposure, collections performance, and aging trends for leadership review Coordinate with external partners as needed, including auditors Stay updated on industry trends and best practices in credit management to continuously improve processes Join our team as a Credit Manager and make a significant impact on our financial success. Your expertise and dedication will contribute to the stability and profitability of our property. Apply now to join our dynamic team and advance your career in hospitality finance!

Requirements

Bachelor's degree in Accounting, Finance or related field
One year of accounting experience in the hospitality industry
Strong knowledge of Generally Accepted Accounting Principles (GAAP)
Experience with financial reporting and analysis
Excellent communication and interpersonal skills
Advanced proficiency in Microsoft Excel
Experience with accounting software and systems, such as QuickBooks and Oracle
Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Responsibilities

Oversee all aspects of the credit and collections function, billing, and payment processing
Collaborate with sales, front office, and group reservations teams to ensure accurate billing and adherence to credit policies
Establish and enforce credit policies and procedures to minimize risk and ensure timely collection of outstanding balances
Monitor aging reports and proactively follow up on delinquent accounts to maintain healthy cash flow
Resolve guest and client billing discrepancies in a professional and timely manner
Foster a collaborative and high-performing environment
Prepare reports on credit exposure, collections performance, and aging trends for leadership review
Coordinate with external partners as needed, including auditors
Stay updated on industry trends and best practices in credit management to continuously improve processes