About The Position

Interact with clients assigned through inbound calls and process queue work Assist in performing credit deaccessioning using internal and external credit information such as credit bureaus, trade experience, personal guarantees, financial statements, and bank references Analyze information to judge credit worthiness Assist in client issue resolution and addressing credit needs Aid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standards Aid in ensuring consistency and quality of process across the company Support cross-training and line-balance opportunities to assist business partners Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Requirements

  • 1-3 years of relevant experience
  • Experience in credit, lending, and working within a financial department
  • Working knowledge of interpreting online reports from Experian and/or Dun & Bradstreet
  • Demonstrated skills in analyzing and interpreting financial documents such as tax returns, annual statements, balance sheets, and signature validations
  • Proficient computer skills with a focus on Microsoft Office applications (Word, Excel and PowerPoint)
  • Basic knowledge of the organization and its policies required
  • Consistently demonstrates clear and concise written and verbal communication
  • High School diploma or equivalent

Responsibilities

  • Interact with clients assigned through inbound calls and process queue work
  • Assist in performing credit deaccessioning using internal and external credit information such as credit bureaus, trade experience, personal guarantees, financial statements, and bank references
  • Analyze information to judge credit worthiness
  • Assist in client issue resolution and addressing credit needs
  • Aid in ensuring compliance to company and credit policies, auditing procedures, and department goals and standards
  • Aid in ensuring consistency and quality of process across the company
  • Support cross-training and line-balance opportunities to assist business partners
  • Fulfilling the clients' necessities while providing an exceptional client experience

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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