Credit & Collections Support Representative

Cornerstone Systems • Memphis, TN

18d

About The Position

About Cornerstone Systems: Established in 1997, Cornerstone Systems has emerged as a premier transportation company in the United States. As an employee-owned and operated organization, we specialize in providing comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. With a presence across the country and service coverage extending throughout North America, Cornerstone Systems is committed to delivering Rock Solid Transportation Solutions to our valued clients. Join us and become part of an award-winning company dedicated to delivering excellence. Job Summary: Cornerstone Systems is seeking a dedicated Credit & Collections Support Representative . This person will provide essential administrative support to the Collections team by managing invoice uploads to customer portals, tracking invoicing payments, and assisting with monitoring unapplied cash.

Requirements

• High school diploma or equivalent
• 1+years of experience in accounts receivable, billing, accounting support, or administrative financial role preferred
• Strong proficiency in Microsoft Excel
• Excellent attention to detail and organizational skills
• Ability to manage multiple tasks with accuracy
• Accurate data entry
• Problem solving and analytical skills
• Effective communication and teamwork
• Ability to prioritize and work independently
• Discretion with sensitive financial information

Responsibilities

• Review and batch invoices daily
• Upload and key invoice information to multiple customer websites and portals
• Record payment status on open invoices weekly
• Communicate with Carriers and Ops to identify/retrieve missing documents required by customer for invoice payment, upload retrieved docs and release invoices for billing
• Monitor inbound correspondence to Credit/Collections email inbox, address request for customer setups, credit increases, fuel scale updates, etc.
• Maintain reporting of unapplied funds and report open items to Credit Manager monthly

Benefits

• Impactful Work: Your work directly contributes to our growth and success.
• Culture of Excellence: Thrive in an environment that values integrity, honesty, and continuous improvement.
• Career Growth: Opportunities for professional development in a company that appreciates and rewards high performance.
• Competitive Compensation and Employee Owned: Attractive salary, benefits, and incentives aligned with your exceptional skill set.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED