Credit & Collections Specialist

KARL STORZ • El Segundo, CA

4d • Hybrid

About The Position

We are seeking a results‑driven Credit & Collections Specialist to manage a portfolio of customer accounts, drive timely cash collections, and minimize risk in a fast‑paced, high‑volume environment.

Requirements

• 3+ years of Credit & Collections experience
• Experience with SAP or similar ERP systems
• Strong negotiation, communication, and customer service skills
• High attention to detail with strong organization and urgency
• Proficiency in Microsoft Excel, Word, and Windows
• Associate or bachelor’s degree (or equivalent experience)

Nice To Haves

• 5+ years collections experience managing large portfolios (100+ accounts)
• Bachelor’s degree in finance or accounting

Responsibilities

• Own and manage assigned customer accounts; collect on past‑due receivables
• Proactively follow up with customers and document all collection activity
• Resolve billing discrepancies, disputes, unapplied payments, and reconciliations
• Manage account holds/releases, adjustments, refunds, and credit requests
• Analyze portfolio data and reports to track performance and risks
• Partner cross‑functionally and escalate delinquent accounts as needed
• Support process improvements, cross‑training, and ad hoc projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree