Credit & Collections Specialist

PACIFIC PLUMBING GROUP•Seattle, WA

1d•$26 - $28•Onsite

About The Position

We are currently seeking an experienced Credit & Collections Specialist to join the Pacific Plumbing Supply team at our Headquarters in South Seattle! Join us in the wholesale plumbing supply distribution business! Celebrating over 75 years in business, Pacific Plumbing Supply is a progressive, employee driven, family owned and family friendly business. We offer an exciting opportunity to start a long term career! We take pride in our employees. We train, pay a fair wage, and provide full benefits, including medical, dental, vision, and a robust 401k retirement plan. Pacific Plumbing is an equal employment opportunity employer. We are a drug free workplace and all offers of employment are contingent based on passing a pre-employment drug screen. We look forward to having you become a part of our team!

Requirements

Associates degree or equivalent years of experience preferred
At least 5 years of accounts receivable/credit experience required
Working knowledge of Microsoft Office Suite software
Familiarity with standard accounting procedures
Strong math skills and ability to reconcile accounts
Analytical ability and high level of attention to detail
Effective organizational and prioritization skills
Ability to multitask and shift priorities as necessary
Ability to understand and follow established procedures
Effective written and verbal communication skills; Excellent phone etiquette skills
Ability to proactively identify issues and present options for solutions
Ability to effectively work as a part of a team
Enthusiastic and positive attitude
Maintains calm demeanor throughout dynamic situations
Maintains confidentiality
Desire to grow and learn and be challenged

Nice To Haves

Wholesale / construction industry experience preferred
Epicor P21 ERP experience is a plus

Responsibilities

Requests and pursues payment on delinquent accounts via communication with account holder
Release orders
Process credit card and ACH payments through our third-party provider
Work with customers and our related departments to resolve accounts receivable issues (short pays, deductions, reconciliation issues, etc.)
Back-up for full cycle job account set up, per company guidelines
Lien waiver completion
Monitor third-party lien waiver system
Complete ACH requests for customers once approved
Cross-train in multiple departmental functions such as setting up new cash accounts, processing and setting up new credit applications per company guidelines, job account setup, account maintenance, desktop deposit, A/R cash posting and third-party tax system.
Provide excellent customer service to customers and co-workers via phone, email and in-person
Perform other duties as assigned