Credit & Collections Specialist

Visual Comfort & Co. • Skokie, IL

21h • Onsite

About The Position

Visual Comfort & Co. is a premier resource for decorative and architectural lighting, ceiling fans, system controls, and automated shading solutions. They offer a market-leading range of premium products and are committed to beautiful design and a world-class customer experience. The Accounts Receivable Collections Specialist is responsible for managing an assigned portfolio of business-to-business credit term accounts and serves as the primary point of contact for customers within this portfolio.

Requirements

• Associate’s degree with specialization in Accounting, Finance, or Business
• Two years of previous experience in Credit and Collections, or Accounts Receivables
• Must be able to read, write, and speak English
• Strong aptitude for and proficiency navigating systems and programs including Microsoft Word, Excel, and Outlook
• Exceptional organizational and time management skills, with a strong attention to detail
• Ability to prioritize and handle multiple tasks and changing priorities
• Must demonstrate maturity in judgement, commitment, dependability, punctuality
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Demonstrate exceptional communication across all contact channels, including email, chat and phone

Responsibilities

• Manage assigned customer accounts to ensure they are maintaining established credit privileges
• Perform audits and reconciliations, while resolving account issues
• Collaborate with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner
• Process and review account adjustments, small balance write offs, credit memos and refunds for assigned customer accounts
• Resolve discrepancies which may result from short payments, product returns, pricing, or co-op, etc.
• Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
• Exhibit and adhere to the established Visual Comfort Company Values
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule
• Be fully present in the workplace to effectively collaborate and communicate amongst co-workers

Benefits

• Work-Life Balance: Monday – Friday, 7:00am – 3:00pm
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement
• Paid Time Off: Generous vacation accrual and paid time off policies
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays
• Compensation: Competitive compensation plan
• Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date
• Insurance: Company-provided life insurance and short-term disability coverage
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees