Credit Collections Coordinator

TGI MAIN COMPANY•West Caldwell, NJ

3d•$25 - $30•Onsite

About The Position

TGI Office Automation seeks a bright, highly motivated and enthusiastic Credit & Collections Coordinator to join the growing Credit & Collections team in our dynamic West Caldwell, NJ office. This is a great opportunity to join a fast-paced team that is focused on supporting the growth of our company. TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position. www.tgioa.com Summary: Manage & collect timely payments from a group of assigned accounts. The position also requires a high-level of customer service & the ability to multi-task.

Requirements

College degree preferred
1 to 2 years of industry experience and/or collection experience is strongly preferred
Excellent communication skills, both written and verbal; able to communicate effectively with customers and with all levels of management
Proficient with MS Office programs (Word, Excel, and Outlook)
Some professional experience, particularly in a customer-facing role that includes identifying and addressing customer needs
Professional presentation; is confident, enthusiastic and displays a high level of self-motivation
Solid time management skills to ensure assigned responsibilities are completed in an efficient manner; able to work independently

Responsibilities

Accurate and efficient collection of outstanding receivables
Ability to comfortably handle a high volume of phone calls, both incoming and outgoing
Resolve customer disputes in a professional and timely manner.
Provide superb customer service over phone and e-mail with a positive and helpful attitude
Maintain and establish customer credit limits based on account history
Manage and approve daily requests for service and supplies based on current customer status
Manage the approval process of Dealer invoices based on account status
Assist management with any issues/projects as needed
Perform other duties as required