Credit Balance Specialist

RAYUS Radiology•St. Louis Park, MN

12d•$18 - $26

About The Position

RAYUS Radiology is looking for a Credit Balance Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Credit Balance Specialist, you will coordinate, process, and audit accounts to determine posting errors and overpayments and takes corrective action to ensure account accuracy. This is a full-time position, working Monday through Friday, 40 hours per week during standard corporate business hours.

Requirements

High school diploma or equivalent
1+ years medical business office experience or a graduate of a medical billing program
Proficient in Microsoft Office and previous data entry experience

Responsibilities

Analyzes each credit balance to determine root cause and establishes a plan of action
Takes action on all payer and patient refund requests
Posts the appropriate adjustments to correct any errors that were created during receipt and adjustment posting to resolve the credit balance
Ensures appropriate documentation of refunds recorded on individual accounts
Completes refund requests for patient and payers when overpayments occur within the timeline established by accounts payable and according to month end guidelines
Coordinates the supporting documentation required to accompany the refund
Responds to customer service inquiries related to refund requests
Assists with month-end posting of payments when directed
Performs other duties as assigned