Credit Balance Spec

Baylor Scott & White Health

About The Position

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Job Summary The Credit Balance Specialist examines all credit balances before refunds or adjudications. They must comply with Billing and Coding Laws and the Baylor Scott & White Code and Ethical Conduct Policy. Belonging Statement We believe that all people should feel welcomed, valued and supported.

Requirements

EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - Less than 1 Year of Experience

Responsibilities

Accountable for all patient credit balances.
Consistently works to ensure all credit balances are handled in a timely manner.
Can figure out why an account has a credit balance with little or no supervision.
Examines the patient account for posting errors before considering refund/adjudication.
Searches for other related accounts before refunding private pay credit balances.
Knows the Managed Care contracts and contractual adjustments.
Ensures timely processing of credit balance paperwork and posting.
Monitors and reports up to management any trends that are identified.
Documents productivity daily for reporting.
Follows the quality review standards set forth.
Must have an ergonomically set up workspace