Credit and Collections Specialist

Legrand North AmericaCecil Township, PA
20d

About The Position

Legrand has an exciting opportunity for a Credit and Collections Specialist to join the Data Center Power & Control (Starline) Team in Canonsburg, PA. What Will You Do? Main Job Duties: Conduct outbound collection calls and emails to secure payment commitments Ensure credit and collection processes adhere to corporate policies. Monitor customer accounts and proactively follow up on past‑due invoices. Identify and escalate high‑risk accounts or significant delinquencies. Review new and existing customer credit applications and perform credit evaluations. Analyze financial statements, credit reports, payment history, and industry data to assess risk. Recommend credit limits and payment terms within company policy. Research and resolve billing discrepancies, short‑pays, pricing issues, and deductions. Partner with internal teams (Sales, Customer Service) to address account concerns. Ensure corrective actions are implemented to prevent recurring issues. Recommend process enhancements to improve efficiency and reduce risk. Participate in cross-functional projects to enhance systems, workflows, or credit policies. Contribute to the development and documentation of internal credit procedures and controls.

Requirements

  • BA in Accounting, Finance or Business preferred
  • 3-5 years experience
  • Ability to analyze financial data, assess credit risk, and understand financial statements
  • Strong problem-solving skills with the ability to identify and resolve customer-related issues
  • Effective at prioritizing responsibilities and managing multiple tasks simultaneously
  • Outstanding verbal and written communication skills
  • Excellent Microsoft Excel skills
  • Highly detail-oriented and results-driven
  • MS Office
  • SharePoint

Responsibilities

  • Conduct outbound collection calls and emails to secure payment commitments
  • Ensure credit and collection processes adhere to corporate policies.
  • Monitor customer accounts and proactively follow up on past‑due invoices.
  • Identify and escalate high‑risk accounts or significant delinquencies.
  • Review new and existing customer credit applications and perform credit evaluations.
  • Analyze financial statements, credit reports, payment history, and industry data to assess risk.
  • Recommend credit limits and payment terms within company policy.
  • Research and resolve billing discrepancies, short‑pays, pricing issues, and deductions.
  • Partner with internal teams (Sales, Customer Service) to address account concerns.
  • Ensure corrective actions are implemented to prevent recurring issues.
  • Recommend process enhancements to improve efficiency and reduce risk.
  • Participate in cross-functional projects to enhance systems, workflows, or credit policies.
  • Contribute to the development and documentation of internal credit procedures and controls.

Benefits

  • comprehensive medical, dental, and vision coverage
  • high employer 401K match
  • paid time off (PTO) and holiday pay
  • short-term and long-term disability benefit plans
  • above-benchmark paid maternity and parental leave
  • bonus opportunities in accordance with the Company’s incentive plans
  • paid time off to volunteer
  • an active/growing Employee Resource Group network
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