Credit and Collections Business Analyst
About The Position
WBS, a subsidiary of WEC Energy Group, is seeking a Credit and Collections Business Analyst in our Chicago, Illinois Milwaukee, Wisconsin or Green Bay, Wisconsin locations. This position offers flexibility for a hybrid work arrangement (remote/on-site). This is a job family posting (Associate Credit and Collections Business Analyst, Credit and Collections Business Analyst) where the experience will determine the level offered. WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.
Requirements
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering or related discipline is required
- Strong analysis, decision making and problem solving skills
- Excellent interpersonal and communication skills (both written and verbal)
- Ability to work as part of a team and interact effectively with others
- Excellent organizational skills with the ability to balance multiple tasks under time constraints
- Experience working with project management methodology preferred
- Proficient in standard office software (MS Excel, Visio, Word)
Nice To Haves
- 1 - 3 years’ experience with SQL Server
- Strong IT background
Responsibilities
- Perform analysis on large amounts of complex data to provide the business with fact-based insights
- Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis
- Support departmental reporting, metrics, budgets, dashboards, and analytics
- Make recommendations and present alternatives to address business needs or resolve impediments
- System configuration and administration
- Develop functional, process, and system documentation
- Monitor system and process performance and escalate issues as appropriate
- Influence, gather, define and document complex business requirements and processes
- Develop test plan / test cases and coordinate user acceptance testing
- Lead projects or process improvements
- Serve as subject matter expert on systems, process, and user/customer impact
- Prepare business cases and cost/benefit analysis
- Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines
- Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
