Credit Analyst

O'Reilly Auto Parts • Headquarters, KY

3d

About The Position

This position is responsible for ensuring Credit and Collections best practices are followed as directed by the Director of Credit/Collections and the Credit Management team. Excels in multi-tasking in a fast-paced work environment that includes heavy phone volume. Works with 250 or more stores with regards to company credit accounts to minimize loss to the Company incurred from past due accounts. ESSENTIAL JOB FUNCTIONS Delivers a high volume of phone support. Ability to analyze and make independent decisions on customer accounts while maintaining accountability and credit and collections best practices. Utilize the Credit Management System tool to make sure all past due accounts are addressed and the appropriate collection action is initiated, communicated, and followed. Effective communication regarding credit and collections best practices that includes prompt responses to email and voice mail. Analyze and evaluate credit risk for current customers for limit increases, special financing and other requests. Establish payment plans for past due accounts. All other duties as assigned.

Requirements

• High school diploma or equivalent
• Excellent communication/customer service skills
• Ability to prioritize projects and work independently with limited supervision
• Basic computer knowledge
• Proficiency with basic functions of Window and Microsoft applications
• Ability to multi-task in a very fast paced office environment

Nice To Haves

• Accounts receivables experience
• Knowledge of O'Reilly store operations
• Prior collection experience including contacting and negotiating payment arrangements with customers

Responsibilities

• Delivers a high volume of phone support.
• Ability to analyze and make independent decisions on customer accounts while maintaining accountability and credit and collections best practices.
• Utilize the Credit Management System tool to make sure all past due accounts are addressed and the appropriate collection action is initiated, communicated, and followed.
• Effective communication regarding credit and collections best practices that includes prompt responses to email and voice mail.
• Analyze and evaluate credit risk for current customers for limit increases, special financing and other requests.
• Establish payment plans for past due accounts.
• All other duties as assigned.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees