Credit Analyst

Hoffmaster • Oshkosh, WI

6d

About The Position

For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster!
Position Summary
We are seeking a detail-oriented and proactive Credit & Collections Specialist to support our finance team in improving cash flow, managing credit risk, and maintaining strong customer relationships. This role is responsible for monitoring accounts receivable, recommending credit decisions, and partnering cross-functionally to resolve account issues.

Requirements

• Experience in credit, collections, accounts receivable, or related financial role preferred.
• Strong analytical and problem-solving skills.
• Excellent communication skills with the ability to interact effectively across departments and with customers.
• High level of accuracy and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in accounting or ERP systems and Microsoft Office (especially Excel).

Responsibilities

• Improve company cash flow by monitoring and collecting past due invoices and billbacks through collection calls and follow-up activities.
• Recommend appropriate credit limits and credit actions in accordance with established company guidelines.
• Review daily pending orders to determine release eligibility and respond to Sales Representatives regarding account hold status.
• Recommend and initiate forced collection actions when necessary.
• Identify and resolve short payments by collaborating with Sales Representatives, Distribution, Pricing, and Sales Administration teams.
• Prepare detailed account analyses as assigned.
• Process credit card transactions and settlements accurately and efficiently.

Benefits

• Competitive compensation
• Comprehensive benefits package
• Collaborative team environment
• Opportunities for professional growth and development
• Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed