NEO - Credit Analyst

Better Mortgage

3d•Hybrid

About The Position

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. The facts that speak for themselves: We’ve funded over $110 billion in loans (more than any other fintech in the US!) Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry Better’s propriety AI platform makes us an award-winning lender: Fintech Breakthrough Award 2025: Best Lending Innovation Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval Yahoo! Finance (2025): Best Online Mortgage Lender Money Magazine (2025): Best for fast closing Forbes (2023): Best Online Mortgage Lender We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Requirements

Bachelor's degree in finance, business, or a related field is preferred.
Or proven experience as a loan processor in the mortgage industry.
In-depth knowledge of mortgage loan products, underwriting guidelines, and regulatory requirements.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Detail-oriented with a focus on accuracy.
Proficient in mortgage processing software and Microsoft Office applications.

Responsibilities

Application Analysis:
Thoroughly review mortgage loan applications to ensure completeness, accuracy, and compliance with company policies and regulatory standards.
Verify borrower information, employment details, credit reports, and other relevant documentation.
Communication and Coordination:
Act as a primary point of contact between borrowers, loan officers, underwriters, and other stakeholders.
Communicate with clients to collect necessary documentation and address inquiries throughout the loan process.
Document Preparation and Submission:
Prepare and organize loan files for submission to underwriting, ensuring all required documentation is included.
Collaborate with underwriters to address any additional documentation needs or conditions.
Timeline Management:
Monitor and manage loan processing timelines to ensure timely closings.
Provide regular updates to all parties involved in the loan transaction.
Compliance and Quality Assurance:
Ensure strict adherence to regulatory requirements, company policies, and industry best practices.
Conduct quality assurance checks on loan files to identify and address any discrepancies.
Problem Resolution:
Identify and resolve issues or challenges that may arise during the loan processing stage.
Collaborate with team members and other departments to overcome obstacles and ensure a smooth process.
Adopts NEOs values in work behavior, decision making, contributions and interpersonal interactions.
Promotes interdepartmental communication and culture.
Lead, develop and motivate the team across all locations and operational functions.
Continued focus to ensure all families (Internal and External) are receiving the best possible service.

Benefits

Competitive compensation reliant on ability and experience.
Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.
Personalized care and tools for realizing your mental health and wellness goals.
Flexible PTO program second to none.
Option for remote and hybrid work arrangements available.
Additional benefit perks and discounts.

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