Credit Administrator

Hajoca Corporation • Phoenix, AZ

7d • $22 - $24 • Remote

About The Position

The Mountain/West Credit Team at Hajoca is looking for a Credit Administrator in the Phoenix, AZ area. This is a remote position.

Pay for this position is between $22 and $24 per hour in this area.
Are you passionate about customer service? Are you detail oriented and mathematically inclined? Are you careful and discreet when handling sensitive information? If so, then we’d like you to join our dedicated team as a Credit Administrator.
About the Role:

Requirements

• 1 or more years of experience in customer service
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Nice To Haves

• Possession of or working towards a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM) is preferred.
• Wholesale distribution experience (preferred)
• Have proficiency in Eclipse software.
• Have strong accounting/mathematical ability and experience.
• Be able to achieve and maintain an understanding of the credit laws utilized to collect Accounts Receivable i.e. lien laws, payment bonds, Miller Act, Little Miller Acts, promissory notes, letters of credit, joint checks.
• Be results oriented; focused on attaining goals and objectives.
• Effectively use Microsoft Office software to communicate via email, to review reports and documents.
• Demonstrate outstanding customer service and interpersonal communication skills.
• Possess strong written and verbal communication skills.
• Possess a high level of accuracy and attention to detail.
• Be able to handle sensitive information with confidentiality.
• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Be able to research, analyze data, and solve problems.
• Have excellent organizational skills and be able to prioritize work projects and multi-task.

Responsibilities

• Handle all aspects of the credit and collections process for an assigned base of accounts.
• Foster and cultivate strong relationships with both internal and external customers to support their needs and improve satisfaction.
• Prepare credit approval packages for submitted applications, annual review, job accounts and credit line increases.
• Understand and interpret credit bureau reports and business credit reports.
• Promptly respond to reference requests on existing customers.
• Assist in the credit analysis and credit approval process.
• Assist in collateral issues.
• Maintain precise and up-to-date credit and collection files to support compliance and operational efficiency.
• Keep detailed electronic notes for each customer interaction, ensuring comprehensive tracking of communication and follow-up actions.
• Participate in team-based initiatives within the Credit Department, fostering effective communication and cooperation to achieve shared goals.
• Review and approve credit lines and job accounts up to $10,000, assessing risk and creditworthiness as part of the decision-making process.
• Review over credit limit reports to begin analysis of customers requiring credit line increases.
• Communicate with Profit Center Managers to understand PC exposure in relation to increased customer activity.
• Conduct collection calls on overdue accounts to manage and reduce the aging portfolio effectively as needed.
• Reconcile customer statements/billings and provide invoice documents to customers as requested.
• Accurately process refunds of credit balances.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Benefits

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees