Credit Accounting Manager

AccorHotel•San Diego, CA

18h•Onsite

About The Position

Fairmont Hotels & Resorts is a dynamic network of 90 spectacular properties globally, with 34 more in the pipeline across 30 countries. Fairmont Grand Del Mar, located in San Diego, offers a soulful sanctuary amidst Los Peñasquitos Canyon. This five-star resort features 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa, and two dozen weekly outdoor activities across 400 acres of dramatic canyon scenery. It also boasts six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison. The company encourages growth and advancement, promotes a balanced life for colleagues, and continually seeks new ways to enhance its environment and support the beautiful home of San Diego. The Credit / Accounting Manager is responsible for overseeing the credit, accounts receivable, billing, collections, and general accounting functions. This role supports month-end close and financial reporting, ensuring that the hotel’s service and accounting standards are met.

Requirements

Computer literate in Microsoft Window applications and/or relevant computer applications required
Proficiency in Excel, aging analysis and reconciliations
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable with exceptional attention to detail
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through
Ability to work without direct supervision
Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods

Nice To Haves

Previous leadership experience in a Credit department and/or Accounting Manager an asset/preferred
University/College degree in a related discipline required/preferred

Responsibilities

To consistently provide thoughtful, caring and sincere service
To lead and manage the day-to-day activity of the Credit Department and ensure all standards are followed
To handle and ensure all procedures regarding billing, collection, credit cards, inquiries, chargebacks are followed
To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary
To review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers
To manage and assist in the preparation of invoices, refunds, cancellations, transfers for all approved group, transient, golf and membership accounts with the appropriate supporting documentation
To obtain credit references and monitor Accounts Receivables ledgers and follow up on overdue balances
Coordinate with Front Office, Membership, Sales and Events teams on billing and payment instructions
To support internal and external audits to ensure financial records are maintained in compliance with accepted policies and standard operating procedures
To assist with month end and prepare journal entries, account reconciliations, including ledger accounts and ensure all financial reporting deadlines are met
To establish and monitor the implementation and maintenance of accounting control procedures
To balance operational, administrative and Colleague needs
To ensure accurate and appropriate recording and analysis of revenues and expenses
To follow departmental policies and procedures and all safety policies
Maintain strong relationships with members, guests and colleagues while resolving sensitive financial matters professionally
Other duties as assigned

Benefits

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities
Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties
Special dining and wellness discounts
Added luxuries to enhance your experience

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