Credit Accounting Manager

AccorHotelSan Diego, CA
$90,000 - $100,000Onsite

About The Position

Fairmont Hotels & Resorts is a dynamic team with a network of 90 spectacular properties and 34 more in the pipeline across 30 countries. Fairmont Grand Del Mar, located in San Diego, offers a five-star setting immersed in nature, featuring 249 guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa, and two dozen weekly outdoor activities across 400 acres of canyon scenery. It also hosts six dining venues, including San Diego’s only three-Michelin starred restaurant, Addison. The company encourages growth and advancement, promotes a balanced life for colleagues, and continually seeks to enhance its environment and support San Diego. The Credit / Accounting Manager is responsible for overseeing the credit, accounts receivable, billing, collections and general accounting functions, supporting month-end close and financial reporting, and ensuring hotel service and accounting standards are met.

Requirements

  • Computer literate in Microsoft Window applications and/or relevant computer applications required
  • Proficiency in Excel, aging analysis and reconciliations
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable with exceptional attention to detail
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through
  • Ability to work without direct supervision
  • Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods

Nice To Haves

  • Previous leadership experience in a Credit department and/or Accounting Manager an asset/preferred
  • University/College degree in a related discipline required/preferred

Responsibilities

  • To consistently provide thoughtful, caring and sincere service
  • To lead and manage the day-to-day activity of the Credit Department and ensure all standards are followed
  • To handle and ensure all procedures regarding billing, collection, credit cards, inquiries, chargebacks are followed
  • To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary
  • To review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers
  • To manage and assist in the preparation of invoices, refunds, cancellations, transfers for all approved group, transient, golf and membership accounts with the appropriate supporting documentation
  • To obtain credit references and monitor Accounts Receivables ledgers and follow up on overdue balances
  • Coordinate with Front Office, Membership, Sales and Events teams on billing and payment instructions
  • To support internal and external audits to ensure financial records are maintained in compliance with accepted policies and standard operating procedures
  • To assist with month end and prepare journal entries, account reconciliations, including ledger accounts and ensure all financial reporting deadlines are met
  • To establish and monitor the implementation and maintenance of accounting control procedures
  • To balance operational, administrative and Colleague needs
  • To ensure accurate and appropriate recording and analysis of revenues and expenses
  • To follow departmental policies and procedures and all safety policies
  • Maintain strong relationships with members, guests and colleagues while resolving sensitive financial matters professionally
  • Other duties as assigned

Benefits

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Career development opportunities with national and international promotion opportunities. The sky is your limit.
  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts
  • Added luxuries to enhance your experience
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