Credentialing Coordinator

Aeroflow Career•Asheville, NC

14d•Hybrid

About The Position

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country, and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina, thus bettering the everyday lives of the employees that work so hard to service our patients. The Opportunity Within Aeroflow, the Credentialing and Licensing team supports the organization’s ability to deliver uninterrupted services to patients by ensuring payer credentialing, enrollment, and compliance requirements are met across Aeroflow Health and its subsidiaries. The team works closely with Compliance, Legal, Provider Relations, Corporate Development, and Emerging Markets to support growth initiatives and ongoing operations. The Credentialing and Licensing team plays a critical behind-the-scenes role, ensuring Aeroflow maintains strong payer relationships, accurate documentation, and compliance with complex regulatory requirements. This work directly supports Aeroflow’s ability to expand into new markets and continue serving patients without disruption. This role is primarily based in our Asheville, NC office. While collaboration happens in person, the team operates with flexibility, and a hybrid schedule is preferred . Your Primary Responsibilities We are currently seeking a Credentialing Coordinator . The Credentialing Coordinator is typically responsible for managing and supporting payer credentialing and enrollment processes with a high degree of accuracy, organization, and follow-through. In this role, the candidate can expect to:

Requirements

Strong organizational skills with the ability to manage multiple, detail-heavy tasks simultaneously
Proven ability to follow complex processes accurately and consistently
Proactive communication style, including comfort with follow-up via email and phone
Ability to maintain high levels of accuracy in documentation and data entry
Strong written communication skills and attention to detail
Ability to learn new systems, rules, and requirements quickly
High level of discretion and integrity when handling sensitive or confidential information
Associate’s or bachelor’s degree preferred; or equivalent work experience
Experience in an administrative, operations, compliance, or coordination-focused role
Proficiency with Microsoft Office and Google Workspace, including spreadsheets and database-style tools
Strong time management skills and reliable follow-through
Regular and reliable attendance as assigned by your schedule

Nice To Haves

Prior experience in healthcare, credentialing, enrollment, or payer-facing roles
Experience working in regulated or compliance-sensitive environments
Familiarity with database-driven tools such as Microsoft Access or similar systems
Background in legal support, compliance, or operations

Responsibilities

Manage and submit government (Medicaid) and commercial payer credentialing and revalidation applications
Proactively communicate with payers regarding application status, documentation needs, and approval timelines
Maintain accurate, organized credentialing records and supporting documentation
Partner cross-functionally with Compliance, Legal, Provider Relations, Corporate Development, and Emerging Markets teams
Obtain and submit insurance certificates, surety bonds, accreditation documentation, and annual filings
Prepare and process attestations, provider directory verifications, and roster submissions
Track and process license renewals related to provider enrollment
Complete CHOW submissions and other payer-specific updates
Maintain digital credentialing files and submission records
Process inbound payer communications, including physical mail received in-office
Maintain copies of in-office licenses and certifications
Other job duties as assigned
Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
Compliance is a condition of employment and is considered an element of job performance.
Maintain HIPAA/patient confidentiality.
Other job duties assigned.

Benefits

Competitive Pay
Health Plans with FSA or HSA options
Dental, and Vision Insurance
Optional Life Insurance
401K with Company Match
12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s)
additional parental benefits including fertility stipends, free diapers and breast pump
Paid Holidays
PTO accrual from day one
Employee Assistance Programs
SO MUCH MORE!!