About The Position

We are seeking a highly organized and detail‑driven Credentialing Analyst to join our WPHO Services team. This role plays a vital part in ensuring our providers meet all regulatory, accreditation, and organizational standards. The ideal candidate will bring strong analytical skills, a commitment to accuracy, and the ability to manage complex credentialing processes in a fast‑paced healthcare environment. If you are passionate about supporting clinical excellence and maintaining the highest standards of patient safety, we invite you to apply.

Requirements

  • High school diploma or equivalent required.
  • Experience in credentialing preferred.
  • Excellent written/verbal communication skills.
  • Ability to gather and manipulate data accurately and consistently.
  • Strong organizational skills.
  • Ability to manage multiple task and be flexible to the daily needs of the organization.
  • Computer competence.
  • Attention to detail.
  • Act 34

Responsibilities

  • Provide support to Data Management including but not limited to: spreadsheet maintenance, license, degree and insurance product data query in contract and credentialing
  • Demonstrate knowledge of state, federal, and NCQA regulations concerning credentialing.
  • Complete provider complaint documentation.
  • Utilize Equifax, NPDB, and the federal cumulative sanction software for credentialing.
  • Initiate and maintain fluid communication with individual providers being credentialed.
  • Prioritize work assignments related to credentialing processes to ensure timely completion with satisfactory results.
  • Initiate consultation with the Chief Medical Officer or designee when provider specific information warrants, to include but not limited to NPDB queries, Act 33 & 34, claims histories, licensure, references.
  • Track expired data for providers and follow-up appropriately including state licensure, professional references, NPDB, etc.
  • Complete PsychConsult Network Credentialing Manager checklist for all practitioners assigned for review.
  • Enter provider data into PsychConsult Network Credentialing Manager and PSV Manager.
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