Administrative Associate - UPMC Washington, Family Medicine Offices

UPMC • Washington, PA

7h • Onsite

About The Position

Are you a detail-oriented and compassionate professional looking to make a difference in a family medicine setting? We are seeking a dedicated Administrative Associate to join our dynamic team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. Your organizational skills and friendly demeanor will help us provide exceptional care to our community.

Requirements

• High School diploma or equivalent.
• Up to one year administrative experience preferred.
• Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.
• Ability to use applicable MS Suite products.
• Knowledge of business processes and procedures.
• Ability to use basic reasoning skills.
• Act 34, 33, 31,73
• Must be able to travel to all three offices located in Washington, Canonsburg, and Cecil PA.

Responsibilities

• Greeting patients as they arrive for their appointment. Gathering patient demographic and insurance information and entering this into the electronic medical record system.
• Document management: fax-in-box, attaching documents into the patient record, scanning documents into the patient record, collecting of paper forms and distributing them to the medical providers.
• Answering phone calls: Patients, staff, and other Health care professionals. Transfer calls, take a message, and if it is a patient call document the call in the electronic medical record. Take off voice mail messages, check patient portal messages and send to the appropriate provider.
• Open all mail and address as needed.
• Collect copayments, cash and credit card payments, and balance payments at the end of the day.
• Check patients out after seeing the physician: Provide patients with a written visit summary, prescriptions, lab orders, x-ray orders, and referrals to specialists.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED