Credential Processing Assistant

Law School Admission Council • Newtown Township, PA

34d • $18 - $20 • Remote

About The Position

LSAC’s mission is to advance law and justice by promoting access, equity, and fairness in law school admission and supporting the learning journey from prelaw through practice. Pay rate: $18 to $20/hr, depending on experience The JD Credential processing assistant will review transcripts for authenticity, scans, keys, modifies, and/or verifies academic record information from credentials information against applicant electronic files. They will assist as necessary with all aspects of JD Credential Processing work to meet company needs, including mentoring new or temporary staff, assisting with the processing of academic record forms and letters of recommendation as needed. They are responsible for all aspects of the processing of applicant fee waiver requests and appeals.

Requirements

• High school diploma or equivalent required.
• Two years’ experience in an office environment to include word processing skills and data entry experience required.
• Strong written and verbal communication skills.
• Must develop and maintain a strong working knowledge of JD Credential Assembly Service transcript summarization and processing policies.
• Able to perform large amounts of data entry with strict attention to detail and high accuracy.
• Comfortable with multi-tasking and staying current with technologies that benefit JD Credential staff and our customers.
• Must be a quality-conscious team player.

Nice To Haves

• Advanced education beyond high school and two-years of prior customer service experience in a high-volume role to include data entry and remote operations preferred.
• Embraces a forward-thinking mindset, contributing to a culture of continuous improvement and creativity.

Responsibilities

• Develops and maintains an understanding of all JD Credential Processing policies and procedures
• Processes transcripts by opening mail, performing required visual edits for authenticity and legibility, scanning into an image storage database, and entering grades and credits electronically.
• Edits, updates, changes and/or corrects information related to transcripts.
• Prints correspondence related to transcript processing and prepares for mailing.
• Assists with answering questions for new hires and reviewing their work.
• Assists with the processing of the miscellaneous work of the group, as requested by the manager or coordinators, including the processing of letters of recommendation, academic record forms, fee waiver
• Requests, fee waiver appeals, and user acceptance testing.
• Works with credential processing leads, coordinator(s), and manager(s) as necessary to resolve issues that arise and seeks advice from them as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees