Credential Analyst

Pulaski County (AR)•Little Rock, AR

35d•Onsite

About The Position

Responsible for the collection and verification of employee credentialing information; ensures accurate record-keeping and maintenance of employee credentials, performance evaluations, and other similar records to ensure compliance with employment requirements and policies; assists with HRIS system support, data auditing, and data collection.

Requirements

Considerable knowledge of human resources principles, practices, and record-keeping practices and procedures.
Some knowledge of the requirements of the HIPAA privacy and security rules.
Good knowledge of County benefit policies and programs, including coverage and record-keeping requirements.
Considerable knowledge of office practices, procedures, equipment, and terminology.
Considerable knowledge of Human Resources Information Systems.
Considerable knowledge of Microsoft Office software, including Word, Excel, and PowerPoint.
Considerable knowledge of statistical and data analysis.
Good knowledge of basic mathematics.
Ability to establish and maintain detailed and accurate records and files.
Ability to conduct research and compile results in meaningful reports.
Ability to use critical thinking and problem-solving skills to identify and resolve problems and discrepancies encountered.
Ability to maintain effective working relationships with other departments and employees.
Ability to focus on all areas of a project or task, no matter how small.
Ability to prepare material for oral and written presentations.
Ability to communicate effectively both in person and in writing.
Ability to attend work regularly and reliably.
Skill in the operation of a computer.
Ability to communicate verbally individually and to groups in person and by telephone.
Digital dexterity is necessary for keyboard operation.
Visual acuity is necessary for the use of computer screens.
Ability to work in a constant state of alertness and in a safe manner.
Ability to concentrate for long periods of time.
Completion of college-level course work in Human Resources, Psychology, Sociology, Speech, Communication, or a related field; some experience with the maintenance of Human Resources records, provision of administrative support, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.
Employment is contingent upon the successful completion of a criminal background check.
This position is safety-sensitive and is subject to random drug and alcohol testing.
Regular and reliable attendance is an essential function of this position.

Responsibilities

Receives, analyzes, and maintains licenses and certifications required for employees; ensures compliance with County policies and procedures.
Coordinates with the recruitment team to verify and collect license and certification information for new hires; ensures employees are in compliance and compensated as required.
Conducts routine audits of records to identify deficiencies and expiration dates; works with departments and employees to obtain updated records; creates reports when requested.
Serves as a liaison between county departments and HR in the license and certification process; answers questions and provides information to departments and employees as needed.
Tracks performance evaluations for county employees to ensure timely completion; sends reminders and notifies departments of deficiencies; prepares appropriate reports.
Prepares biannual reports for hard-to-fill and high-turnover positions; analyzes and uses data to determine employee eligibility for exemptions under the licensure and certifications policy.
Tracks exemptions granted to employees under the licensure and certification policy, ensuring required licenses and certifications are received in accordance with position requirements; makes recommendations to the Director for salary adjustments as appropriate.
Assists with the day-to-day maintenance of the Human Resources Information System (HRIS); conducts audits to ensure accurate information, troubleshoots problems, and makes recommendations for improvements.
Assists with responding to Freedom of Information Act (FOIA) requests; coordinates with staff to identify and obtain responsive documents and records.
Compiles statistical data for EEO-4, EEO, and Affirmative Action reporting; reviews data for accuracy and forwards it to the Chief Deputy for review.
Serves as backup to the Employment Records Specialist in processing HR actions, presenting new hire orientation, and other related tasks as needed.
Conducts research and prepares various statistical and narrative reports utilizing the HRIS and Payroll systems, employment records, the internet, and other sources.
Assists with planning and preparation of the annual employee recognition program.
Audits benefit enrollment records in the HRIS, payroll, and vendor systems on a biannual basis to verify the accuracy of data; notifies appropriate staff members of discrepancies.
Assists the benefits division with case management for employee benefits; answers questions, reviews enrollments, tracks claims, and prepares reports as needed.
Provides information and answers questions for employees regarding the use of the HRIS system, completion of employment forms and documents, completion of HR actions, and other similar inquiries.
Ensures that confidential information is maintained and transmitted in a secure and legally compliant manner.
Completes special projects under the direction of the Human Resources Director or Chief Deputy.
Performs other related duties as required.