SkillSpring CRED NYC Program Director
About The Position
The New Jewish Home's SkillSpring program seeks a dynamic, mission-driven Program Director to lead the implementation of our Community Resources for Employment and Development Program ("CRED NYC") Program. The Program Director will oversee all aspects of daily operations, supervise a multi-disciplinary team, serve as the primary liaison to the NYC Department of Youth and Community Development (DYCD), and ensure the program aligns with SkillSpring's trauma-informed, equity-centered approach to workforce development. This full-time role requires experience managing workforce programs for young adults facing systemic barriers such as community violence, housing instability, and long-term unemployment.
Requirements
- Bachelor's Degree required; Master's Degree preferred in Education, Public Administration, Social Work, Marketing, or a related field.
- Minimum of 5 years of experience supervising staff and managing workforce or youth development programs.
- Demonstrated success in contract compliance, partnership management, and staff leadership.
- Familiarity with DYCD-funded programs and/or New York City's workforce development landscape strongly preferred.
- Passion for working with opportunity youth and adults impacted by systemic inequities.
- Ability to work collaboratively in a fast-paced environment with multiple stakeholders.
Responsibilities
- Lead the design, coordination, and execution of all CRED NYC program components, including outreach, healthcare training, career readiness, case management, clinical internships, and placement.
- Supervise and support a multidisciplinary team of case managers, training instructors, job developers, outreach specialists, and mental health professionals.
- Serve as the primary liaison to DYCD, ensuring compliance with all contractual requirements, performance benchmarks, and reporting standards.
- Oversee data systems, monitor participant progress, and drive quality improvement through regular review of metrics, case conferencing, and stakeholder feedback.
- Partner with SkillSpring's Senior Director and TNJH's Development, Finance, and HR teams to support program integration, fundraising, budgeting, and compliance.
- Cultivate and maintain strategic relationships with employer partners, training providers (including Lehman College), and community-based organizations such as East Side House Settlement and Fair Futures.
- Represent SkillSpring in high-level meetings with DYCD, TNJH leadership, elected officials, and funders; attend workforce convenings, peer learning networks, and CRED NYC cohort gatherings.
- Support curriculum development across key areas including trauma-informed practice, eldercare, professional skills, and participant empowerment.
- Contribute to strategic planning and fundraising by supporting proposal development and government grant renewals.
- Maintain a flexible schedule including occasional evenings and weekends to accommodate community outreach, employer engagement, and special events.
- Ensure a culturally responsive and inclusive environment for participants and staff.
Benefits
- Medical, Dental, and Supplemental Vision plans
- 401(k) retirement plan
- Vacation, Holiday, and Sick leave
- Short Term Disability insurance
- Basic Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care, Commuter, and Dependent Care Flexible Spending Accounts
- Access to a portion of your paycheck before payday through our partnership with RAIN
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Nursing and Residential Care Facilities
Number of Employees
1,001-5,000 employees
