Creator Program Manager

Loaded•Santa Monica, CA

12h•$80,000 - $85,000•Hybrid

About The Position

Open World was incubated within the walls of gaming firm, Loaded, and is a full-service community-minded marketing agency, connecting brands and developers with gamers around the world. Our Creator Programs team is bringing an innovative suite of data products and influencer management services to the gaming market, combining our proprietary behavioral dataset, PlayDX, with proven marketing and UGC management techniques. Our team thrives on curiosity, a client-service mindset, and a passion for gaming. If that ignites or intrigues you, keep reading… The Creator Program Manager is a hybrid role that connects high-level strategy support with day-to-day program execution. Acting as both a strategic partner and operational lead, this role ensures creator programs are designed thoughtfully, executed flawlessly, and continuously optimized for impact. This person will translate client and program goals into actionable plans, manage creator engagement and activation efforts, lead campaign rollouts, and oversee performance tracking and reporting. They’ll be responsible for maintaining operational excellence across all active programs, providing key insights that inform long-term strategy and client success, and ensuring a positive experience for creators.

Requirements

3–5 years of experience in creator program management, influencer marketing, or community management
Strong operational and organizational skills, with the ability to manage multiple programs simultaneously
Excellent written and verbal communication skills
Demonstrated ability to balance strategic thinking with hands-on execution
Familiarity with gaming and creator ecosystems preferred

Responsibilities

Lead the day-to-day operations of managed service creator programs
Assist clients with software support and troubleshooting, as needed
Develop and distribute creator briefs, campaign guidelines, and reward structures
Coordinate deliverables, timelines, and communication to ensure seamless execution
Track participation, engagement, and performance across creator programs
Serve as a primary contact for creators and/or talent managers, when applicable
Maintain clear and consistent communication to ensure understanding of expectations, deliverables, and program value
Gather creator feedback and sentiment data to optimize ongoing engagement
Work with the SVP to turn client objectives into executable creator program roadmaps and playbooks
Provide insights and feedback from execution that inform ongoing program strategy and iteration
Identify opportunities to improve creator experience, engagement, and retention
Track program KPIs and campaign metrics to assess performance
Build and present reports that highlight outcomes, learnings, and recommendations
Surface trends, risks, and opportunities to guide strategic decisions
Work cross-functionally with Product, Customer Success, Campaign, Community, and Research teams to ensure alignment across client and creator needs
Support the SVP with insights that contribute to client retention and program innovation